Robert Stacey Email & Phone Number

Montreal, Quebec, Canada

Node.js, React, JavaScript, css, html.

Montreal, Quebec, Canada

• Advanced Technical Support: Utilizing my computer engineering knowledge to diagnose, troubleshoot, and resolve complex IT issues.
• Hardware and Software Integration: Skillfully managing the integration of new hardware and software, ensuring seamless operation and minimal downtime.
• Security and Compliance: Ensuring strict adherence to security protocols.
• Documentation and Process Improvement: Meticulously documenting interactions and technical processes, while constantly seeking ways to apply engineering principles to improve IT support methodologies.
• Knowledge Sharing and Collaboration: Contributing to the IT knowledge base, fostering a culture of learning and continuous improvement.

Montreal, Quebec, Canada

• Created orders for flowers depending on the stores sales, loaded an insulated cargo van, delivered products, tidying, merchandised stores, and built rapport with stores.
• Worked independently, utilizing strong organizational skills, and a keen eye for neatness and aesthetics to ensure the flower displays would increase sales.
• Core Competencies: Organization, Creativity, Attention to detail, Fast thinking, Decision Making

Montreal, Quebec, Canada

• Manage time effectively to make deliveries on time, maintaining high customer satisfaction and building brand reputation.
• Properly load, organize, and secure equipment and orders, ensuring all items are delivered safely.
• Drive safely in all conditions and follow traffic laws to protect company property and the public.
• Core Competencies: Time management, Ability to work under pressure, Driving.

Montreal, Quebec, Canada

• Assisted top clientele in product, brand, or general customer service inquiries via email, telephone, chat, and social media.
• Listened attentively to customer needs and concerns, utilizing excellent customer service and problem-solving skills to provide a satisfying resolution.
• Worked independently with minimal supervision remotely.
• Core Competencies: Time management, Critical thinking, Teamwork, and collaboration.

Montreal, Quebec, Canada

• Communicated bilingually with customers to help them find the best products to suit their needs.
• Ensured high levels of customer satisfaction by being knowledgeable on all products offered and current trends, to provide excellent sales service.
• Worked at multiple locations as cashier, unpacked & organized new shipments of merchandise, and restocked the store as needed.
• Core Competencies: Oral communication, Teamwork, Customer Service

Bachelor Of Engineering - Be, Computer Engineering

Pure & Applied Science

Education record