Responsible for the overall store operations and sales performance within my defined marketAssure that stores and sales representatives are meeting sales and profit goals while adhering to all PPG policies and procedures including policies on safety, ethics, EHS, financial control and human resourcesProvide leadership and direction to operations and sales teams to grow profitably Establish market strategies to meet or exceed budgetEstablish strategy and execution of pricing to meet/exceed goals for the marketEstablish performance goals and KPI’s for each rep and store manager to be reviewed monthly. Establish performance plans and development for underperforming reps and managers Oversee the relationship between customers, internal management, credit and other PPG functions as needed

Direct and supervise the sales and internal operations of a $30M business unit while developing strategies to maximize growth and profitability by providing quality service to the customer.Responsible for supervising all operational functions, including financial management, merchandising, equipment installation, repairs and customer services.Evaluate financial performance to identify areas of opportunity and designing appropriate action plans to correct deficiencies.

Managed the daily operations of a $5M retail store. Direct 6 Managers and 40 Associates in all aspects of store sales and profitability, inventory management and the total customer experience. Responsible for Associate relations including coaching, training and performance reviews. Directed Plan-o-gram compliance and all merchandising initiatives to ensure product availability.

Managed the daily operations of 24 company-owned shipping and copy stores with sales of $20M. Directed 8 Senior Managers with 200 Associates in all aspects of store sales, profitability and audit compliance.Implemented “5 Revenue Behaviors” to all Team Members in the district, focusing on Average Transaction Value and Product of the Month, where my district ranked in the top 10% in the country.Designed an Action Planning Toolkit for all Managers in the company to identify opportunities and develop action plans to improve working conditions in their areas of responsibility.Developed my team via Individual Development Plans, which has resulted in a significant number of internal promotions, including 2 Managers to District Manager and 7 Managers to Senior Manager.Responsible for delivery service within the district, coaching 9 delivery drivers. Successfully opened 7 new stores, with heavy involvement in site selection, hiring and training.

Managed the daily operations of 85 company-owned retail paint stores with sales of $100M. Directed 6 District Operations Managers with 350 Full Time Equivalents.Increased the region’s operating profit by $1.2 million (+15%) over prior year in my first full year with an additional $1.2 million (+13%) improvement in my second full year. Designed a Selling Program for all store managers to drive improvement in sales within the 3-5 mile zone surrounding each store. Grew apartment and hotel painter sales by 8% in first year.Controlled functional business expenses to the lowest percentage of sales in the company.Full responsibility for fleet, including delivery vehicles for couriers. Cut costs of delivery by $85,000.