Robert Steinke Email & Phone Number

Plant City, Florida, United States

United States

As Director of Fleet Operations, I spearheaded operations of the southern truckload Operations teams consisting of approximately 100 Company Drivers and 350 Independent Contractors.══ PERSEVERANCE ══With a plethora of leadership expertise and a strong background in Operations, I improved the active rate by 15%+ and improved turnover from 200%+ to less than 80%. I executed specifically developed data analysis envisioned solutions successfully and efficiently across all levels of the organization.As a skilled professional who leads companies through change and challenges to profitable growth, I analyzed data to develop KPI’s. I collaborated with other leaders to improve our Fleet Manager and Driver/IC relationships through coaching and mentoring. With extensive customer service experience, I delivered leadership and cultivated individual growth to two Terminal Managers and eleven Fleet Managers.Through active servant leadership, I keep teams productive and focused on core values. My history of success in highly competitive markets is outstanding. Here I was able to implement processes to improve on-time service levels with customers up 15%+ to 96% or higher. Additionally, I crafted and executed processes to improve efficiencies, increase driver and equipment utilization as well as increase driver working percentage. I made a promise to myself to be at my best for my team every day and continue to stick by it.══ SPECIALTIES ══Customer Service | Operations Management | Management | Transportation |Transportation Management | Hiring | Logistics | Freight | Restaurant Management | Inventory Management | Logistics Management | Trucking | Shipping | Supply Chain | Fleet Management | Customer Satisfaction | Team Building | Leadership | Process Improvement | Talent Management | Coaching | Cost Control | Business Development | Change Management | Business Process Improvement

Eagan

As Manager, I was responsible for all areas of Operations for Tractor Leasing Company, a company dedicated to providing Independent Contractors with quality equipment to operate their trucking business and achieve their piece of the American dream.══ COMPETENCE ══I implemented programs to decrease overall debt and expenses while developing existing team members and hiring new team members as needed. I also collaborated with vendors to build and purchase new equipment (and maintain current equipment) to keep up with the high-quality standards. I analyzed the turnover data, resolving it through a strategy to lower the default rate—which decreased by 45%.I was directly responsible for managing the P&L. I worked closely with cross-functional teams to find inefficiencies and develop processes to eliminate waste. My developed growth strategy increased revenue and improved P&L.I managed over $350M in assets. Our focus was to minimize bad debt, reduce maintenance costs, and minimize the lease default rate. I had a team of 7 employees that I worked with consisting of 4 Lease Relationship Representatives (LRR), an LRR supervisor, an office coordinator, and a Lease signing professional. After restructuring staff responsibilities to match growth strategy and business model, I created a bad debt program to assist those contractors that were in extreme debt due to maintenance cost and decreased the company’s bad debt by 50%+.══ SPECIALTIES ══Customer Service | Operations Management | Management | Transportation |Transportation Management | Hiring | Logistics | Freight | Restaurant Management | Inventory Management | Logistics Management | Trucking | Shipping | Supply Chain | Fleet Management | Customer Satisfaction | Team Building | Leadership | Process Improvement | Talent Management | Coaching | Cost Control | Business Development | Change Management | Business Process Improvement

Eagan, Mn

As an Operations Supervisor I am responsible for aiding in the hiring process, training, and developing my team. It's my responsibility to ensure that my team is meeting and exceeding company goals while gaining the skills they need to meet their personal and professional goals as well. I am also responsible for making sure our drivers are maintaining compliance of all company, State, and Federal regulations all while meeting and exceeding the company's and their personal financial goals.

As a Manager it was my responsibility for hiring, developing, and promoting employees to meet their goals and the companies goals. I was also responsible for maintaining a clean and presentable restaurant with impeccable service that turned a profit. We did this by serving quality food and empowering our employees to make the next right choice and give our guests the one-of-a-kind service they look for.