Robert Stevenson Email & Phone Number

Plano, Texas

Created automation jobs for multiple Exchange functions using PowerShell scripts via Orchestrator.Daily administration of the MDM solution for POS systems.(2014) Transitioned Exchange environment (~12000 Mailboxes) from Office 365 back to the On-Premise exchange to stabilize and correct the existing Exchange Hybrid solution.Designed and configured Exchange 2013 to prep transition from 2010Transitioned the Exchange environment from 2010 SP3 to Exchange 2013… Show more Created automation jobs for multiple Exchange functions using PowerShell scripts via Orchestrator.Daily administration of the MDM solution for POS systems.(2014) Transitioned Exchange environment (~12000 Mailboxes) from Office 365 back to the On-Premise exchange to stabilize and correct the existing Exchange Hybrid solution.Designed and configured Exchange 2013 to prep transition from 2010Transitioned the Exchange environment from 2010 SP3 to Exchange 2013 CU14.Setup Archive retention for Exchange Online (~16000 Mailboxes)Work several tickets a day related to issues dealing with an assortment of applications. A few being Exchange, Windows, VMWare, and SQL.Windows administration included Active Directory management, file permissions, file share creation within Windows DFS management, and WSUS patching.Built and configured 2012R2 Remote App environment to minimalize terminal server farms for all applications.Daily administration and/or troubleshooting of Avamar backups/restoreSet up Groups, Clients, and backup policies in Avamar that adhere to companies RTO/RPOInside VMWare, created templates for future deployments.Managed VM guests by adding or extending disks.Setup VM Replication utilizing SRM and VSphere ReplicationCurrently in process to implement 2016 DCs into a 2008 R2 DC environmentManaged Group Policy Objects throughout AD enterpriseAutomation and management of user account creation and permissionConsolidation of enterprise security groups of ease of managementImplementation of Active Directory audit software for complianceExperience with domain migration using Microsoft ADMTDomain Function Level upgrade from 2008 to 2012 and 2016 Show less

Dallas/Fort Worth Area

Installing and servicing Equitrac cost recovery software and hardware.Managing a large inventory of cost recovery productsUsing Remote Desktop into client workstations for service purposesWork directly with XP, Windows 7, Server 2003, Server 2008 R2, Server 2012Work daily with ticket based system House on the HillOnsite visits directly with clients and built a very strong relationship with a large list of clientsTaken on Operations Manager role… Show more Installing and servicing Equitrac cost recovery software and hardware.Managing a large inventory of cost recovery productsUsing Remote Desktop into client workstations for service purposesWork directly with XP, Windows 7, Server 2003, Server 2008 R2, Server 2012Work daily with ticket based system House on the HillOnsite visits directly with clients and built a very strong relationship with a large list of clientsTaken on Operations Manager role which includes; coordinating with outside vendors for installs and managing, repairing and shipping out inventory. Show less

Dallas/Fort Worth Area

Managing a group of 4 or more employees. Creating a handbook on how to program and ship out new equipment to clients.Programming hundreds of Credit Card Processing Terminals and shipping them out to client.Managing an inventory of company wide product.Programmed and ghosted laptops for sales employees.