• Assist in the Interview, Training and Mentorship of new employees• Bind Physician Practices with Practice Fusion EHR software• Create and Troubleshoot Portal Access accounts for Physicians and support staff• Communicate and assist with the functional areas of Radiology workflow to include, but not limited to: Medical records- Courier films and cd’s, over read accounts, STAT ReportsTechnologists- Retrieve orders and request order clarification, coordinate physician protocols Scheduling- Provide providers with availability and assistance in scheduling their pts fastFront office- Communicate patient issues with physician officesAuthorizations- Obtain clinicals and missing / updated referrals Billing- Resolve billing disputes with our billing companyIT- Request support by submitting trouble tickets and addressing IT concerns• Inform Management of market trends, and develop new marketing strategies• Install and troubleshoot radiology imaging and reports software.• Maintain a current database of existing / potential referring physicians and add visit notes• Provide support and education to referring office staff• Resolves issues related to: Patient and Physician Billing, Customer Service Complaints, Radiology Report Dictations, Physician Portals, EMR Integration, Reports Delivery, Insurance Contracts, Workers Compensation, Cash Prices, Physician Relations, IT, Technologists, Office Staff, Scheduling, Insurance Authorizations• Schedule and participate in luncheons, and other events to network with patient and physician community as the representative of radiology regarding new technologies and procedures• Troubleshoot X ray and Ultrasound VPN Connections associated with over read accounts• Enhanced operational knowledge and business development proficiency having worked in private and corporate radiology companies.• Performing at a managerial or supervisory level of leadership.

• Plan, execute, and supervise all marketing events for the company.• Increase referrals by implementing social networking and a functional webpage as new referral sources.• Introduced Yelp as a new referral source and raised the company’s reputation from two to four stars by strategically marketing it within the company.• Integrated numerous software and IT solutions that directly led to increased workflow efficiency and production.• Determine the demand for products and services offered by the organization and its competitors and identify potential customers by creating an awareness of needs.• Acts as liaison between radiology and other departments related to medical imaging initiatives and procedures and assisting with existing or new medical imaging endeavors.• Execute the additional duties as IT Support, Customer Service Supervisor, Logistics, and Quality Control.• Responsible for generating referrals from physician offices requiring imaging and diagnostics.• Establish and maintain long-term physician and office staff relationships.• Regularly visit physician offices to meet with physicians and staff in order to assess any needs that will result in increased referrals.• Identify other radiology commitments that physicians may have.• Understand and influence physicians and office staff to the many features and benefits of referring their patients to one of our facilities.• Liaison to company physicians on technological developments pertaining to Health Information Exchanges (HIE), Electronic Medical Records (EHR), and meaningful use compliance.• Cover all of Las Vegas and Henderson Nevada for the setup, installation, and training of online imaging and reports programs in each of the physician offices.• Provide computer hardware troubleshooting and upgrades to office computer systems.• Quality Control for the various functional areas of the imaging facility.

• Examine documents, materials, and products, and monitor work processes, in order to assess completeness, accuracy, and conformance to standards and specifications.• Confer with department supervisors and other personnel to assess progress and discuss needed changes.• Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, and engineering.• Distribute production schedules and work orders to departments.• Compile and prepare documentation related to production sequences, transportation, personnel schedules, and purchase, maintenance, and repair orders.

• Hire, train, and evaluate personnel.• Regional supervisor responsible for vehicles, structures, operations, and personnel.• Provide continuous training on customer service, sales, and marketing trends.• Monitor sales staff performance to ensure that goals are met.• Listen to and resolve customer complaints regarding services, products, or personnel.• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.• Establish rapport with the customers and build long lasting relationships.• Provide staff with assistance in performing difficult or complicated duties.• Identify a customer’s needs by listening for the language of needs and create an awareness of those needs.• Plan and prepare work schedules, and assign employees to specific duties.• Attend company meetings to exchange product information and coordinate work activities with other departments.• Analyze details of sales territories to assess their growth potential and to set quotas.• Identify market shifts and adjust accordingly.• Mentor staff in ethics and conduct regular ethics training.• Market specific areas by using demographics, economics, assets, and historical data.

• Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.• Monitor employees' work levels and review work performance.• Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.• Investigate accidents and injuries, and prepare reports of findings.• Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, and disciplinary measures.• Compile operational and personnel records, such as time and production records, inventory data, repair and maintenance statistics, and test results.• Develop, implement, and evaluate maintenance policies and procedures.• Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.• Examine objects, systems, or facilities, and analyze information to determine needed installations, services, or repairs.• Conduct or arrange for worker training in safety, repair, and maintenance techniques, operational procedures, or equipment use.• Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.• Inspect, test, and measure completed work, using devices such as hand tools and gauges to verify conformance to standards and repair requirements.• Requisition materials and supplies, such as tools, equipment, and replacement parts.• Meet with vendors and suppliers to discuss products used in repair work.• Confer with personnel, such as management, engineering, quality control, customer, and union workers' representatives, to coordinate work activities, resolve employee grievances, and identify and review resource needs.• Develop and implement electronic maintenance programs and computer information management systems.