Robert Sutton Email & Phone Number

Northern Beaches, New South Wales, Australia

During my role as House Manager I have continuously oversee client plan amendment and development. Responsible for training staff as well as working with client families. Champion and promote the wellbeing, values and dignity of our clients. Regularly execute formal reports and complete daily administration tasks on various new systems (Salesforce, Sharepoint, Workday, Rosterspace, Complispace). Responsible for holding myself and all staff accountable to changing policies and procedures, informing policymakers and other departments when required. Frequently liaise with various Cerebral Palsy Alliance Departments, such as the Health Team, Quality and Safeguarding, Behaviour Support, Therapy, Senior Management, Talent Acquisition, Senior Employee Relations and WHS amongst them. Consistently manage challenging situations relating to rapidly changing client health needs, supporting staff and clients with challenging behaviour related concerns. Successfully resolved COVID and staff vacancy related shortages, NDIS Quality and Safeguarding Commission Audits, Restrictive Practice Panels and Guardianship meetings. Interview and onboarding new staff. Completed Disability Certificate IV program.

Sydney, New South Wales, Australia

Provided direct support to clients participating in the Integrated Services Program (ISP), who have been recognised as the state’s most complex clients facing challenges with mental health, disability and forensic behaviours. Support clients in daily monitoring of wellbeing, record and action support plans, reacting to various challenging behaviours and applying clinical behaviour support protocols. Assist in following daily planners, administering and monitoring medication, as well as formulating critical incident reports.

East Yorkshire, Uk

Oversaw a staff of 50 Care Workers. Participated in the interviewing, selectionand induction of new Care Workers. Supervised & trained staff to ensure highestquality care has been provided to clients of diverse ages and disabilities (includingAutism, Aspergers, Cerebral Palsy, Down Syndrome and ADHD). Headed regularstaff meetings, planned staff timetables & thoroughly audited Care journals on aweekly basis. Constructed complex care plans & risk assessments using care-specificcomputer systems and resolved disputes & complaints. Consulted with medical,social services & family members to ensure that client’s requirements are met.This position required attending and completing extensive training courses including:positive behaviour support, medication administration & monitoring, dementiaawareness, working with children, autism awareness and epilepsy action.During my time in this position, outside of office hours & weekends, I regularlyorganised & supervised various recreational activities with clients, including sport,dance, arts, and holidays.

North Yorkshire, Uk

Supported clients with a range of disabilities & histories of challenging behaviourin daily living. Assisted clients with daily tasks and achievement of goals. Actionedmy de-escalation and restraint training, when required. This job involved working aspart of a team, however some lone working was also required.Attended various training programs including: medication administration, workingwith children, epilepsy management.

Remsen, Upstate New York,Usa

Responsible for six children of various ages, all of whom had learningdisabilities. Monitored and assisted the children with all aspects daily living,throughout the 8 weeks of camp. Regularly oversaw studies (English, Maths).Kept regular diaries and updates on the children’s progress. Ran and monitoredall sports activities. Maintained regular communications with family members toensure they were aware of progress, issues and general well being.

Certificate Iv, Disability Studies

Certificate Iii And Certificate Iv, Health And Physical Education/Fitness

Certificate III and IV in Fitness

Nvq 2 And 3 Diploma, Health/Health Care Administration/Management

Access To Higher Education Diploma, Health And Social Studies