Robert Symonds Email & Phone Number

Rochester, Ny, Us

Norwalk, Connecticut, Us

Assisting our Datto Partners (MSPs/SMBs) achieve Networking success across the world.

Norwalk, Connecticut, Us

-Helped Partners achieve their customers’ network needs with implementation and network diagnosis. -Improved best practices regarding the deployment and troubleshooting of wireless devices that was used with both our team and our partners-Maximized communication with partners or client users to accurately diagnose and troubleshoot networking issues-Troubleshot issues on networks utilizing multiple vendors including Datto, Cisco, Meraki, and Microsoft.-Worked with senior level engineers to properly triage and troubleshoot device and firmware issues

-Captured memorable photos of racing events at dirt tracks in New York and Pennsylvania. -Edited staff draft articles and columns before posting-Managed multiple small teams at large events-Produced select interview videos with corresponding staff members-Reported Super Dirt Week events with on-camera interviews-Worked with sponsors to help bring exclusive content to expand coverage

-Announced On Saturday Evenings During The Summer Months-Arranged Advertisements With Event Sponsors-Authored Post Race Report Columns Which Was Printed In Local And Regional Newspapers -Created And Produced Weekly Live Streamed Events In 2020-Managed The Woodhull Raceway's Facebook Page-Promoted New And Upcoming Events

San Francisco, Ca, Us

-At Corning Incorporated via Pro Unlimited-Administered internal cost saving projects-Assisted with company and industry wide projects to improve wireless networking-Configured end user devices to work best with network connections-Evaluated network ports to be in company compliance-Performed wired and wireless network troubleshooting-Provided networking solutions to employees

San Francisco, Ca, Us

-At Corning Incorporated via Pro Unlimited-Activated ports in various hub rooms at many locations, was network schmee for team-Collaborated with coworkers to diagnose complex computer issues-Completed different types of requests and incidents while multi-tasking in a high-pressure environment-Managed inventory, determined when equipment was needed-Recorded thorough results within the ticketing system, ServiceNow

Ithaca, Ny, Us

-Aided in computer refresh program-Created new software documentation for employees-Implemented a new Windows Server 2016 used for print queues-Installed new hardware and software to meet IT needs of employees-Participated in entire departmental moves

Alfred, Ny, Us

-Addressed computer and network issues for students and employees-Coordinated with other technicians to fix clients computers problems-Diagnosed and resolved computer problems for students and faculty-Expanded skills for effective customer communication

Bachelor Of Technology (B.Tech.), Computer/Information Technology Administration And Management

Associate Of Arts And Sciences - Aas, Liberal Arts And Sciences, General Studies And Humanities

Advanced Regents Diploma