Robert T. Email & Phone Number

California, United States

Pleasanton, Ca

Richmond, Ca

Leadership Managed up to 5 projects simultaneously with varying complexity in both public and private sectors with mechanical contracts ranging from $900K to $3.4M. Provide leadership and oversight as well utilize and coordinate staff from all departments (i.e. engineering, detailers, field foremen, accounting, etc.), as needed, for each project.  Engage in submittal, buy-out, and close-out procedures. Perform site walks and attend contractor meetings as well as direct and conduct project meetings with my team. Write, review, and manage all related change orders, RFIs, ASIs, or other project related directives.  Ensure risk, scope/scope creep, quality, schedule, and costs impacts are evaluated throughout the project lifecycle.  Be the single point of contact representing my company responsible for maintaining and improving relations with clients, vendors, and subcontractors. Project List: Hana Gardens Apartments - $916K – GC (Midstate Construction) Cal Trans (San Francisco Oakland Bay Bridge) – $2.2M GC (Thompson Builders)  Los Medanos College (Pittsburg) PE & SU Bldgs – $3.4M – GC (Arntz Builders) River Charter Elementary - $787K – GC (BHM Construction)

Martinez, California

• Own / maintain internal tracker• Manage assigned deliverable dates/ tasks• Perform Site Design Walks• Perform pre-scoping as required• Perform scoping services with Client as required• Review/ Approve RFDS’s• Assist Design Team with drawings• Review/ redline drawings• Interface with A&E and Site Acquisition on required dates/ milestone.• Manage General Contractor’s schedules and performance

Concord, Ca

Strategic Planning Authored strategic assessments by analyzing project data, creating methods for engagement, and setting business goals with specific outcomes and metrics.  Analyzed, engaged, and procured project staffing needs and oversaw work to completion. Crafted steps to develop plans to achieve an average of 30% gross margin for all projects resulting in $1.4M net profit. Crafted proposal and award letters, RFIs (Request for more information), and submitted and executed subcontracts. Housed project data, milestone, or other relevant intel in central hub providing fluid and consistent project updates to staff and Senior executive leadership at national headquarters. Project Management Successfully engaged in up to 20 projects simultaneously with varying complexity in both public and private sectors. Projects include small TIs (Tenant Improvements) to full-scale ground up design builds. Projects range from $20K to $500K. Collaborated with up to 30 staff/sales engineers to ensure projects sold to clients were not only adhered to but also delivered on time, within budget, and according to scope as referenced in the construction set. Trained staff/sales engineers in project development, construction law, and technical analysis, as needed.  Occasional site visits for quality checks and subcontractor support.Project List  BART – Hayward Maintenance Complex - Hayward, Ca – $370K  UCSF Cardiology Clinic – San Francisco, Ca - $160K Dignity Health Medical Foundation– Woodland, Ca - $165K  Windsor Unified School District – Windsor, Ca - $95K  True Food Kitchen – Walnut Creek, Ca – $40K

Oakland

Product Coordination Led projects of 3 to 10 employees to investigate, analyze, and discover strategies to give customers a seamless and effortless interaction. Implement process improvements to achieve increased productivity. Align products sold with installation including client’s product selection, technician dispatch and support. Prioritize and execute product requests from clients within deadlines. Compiling results and reporting outcomes to senior staff via written or oral report.  Provide staff training as needed. Customer Experience Evaluation (CEE) Team Lead duties included training new products and services, promotions, changes and utilization of time management skills to deliver information within allotted average (call) handle time (AHT).Key Achievements: Sales lead in the nationwide launch of U-verse representing Oakland West. Achieved 130%-150% overall sales revenue averaged for over 10 years. Ended the 4th quarter of 2012 in Top 10 percentile for overall revenue in the nation with 188%, which helped propel my team to #1 in the U.S. and #2 internationally

San Francisco, Ca

Analytics Performed quality assurance assessment for 15 vendor call centers or 300 staff members in the U.S. and Canada Performed quality modeling analysis and summarized financial results and implications for firm’s managing directors, partners, and principals. Determined and provided cost-effective solutions for the firm’s resource needs; developed a tracking system for the firm’s most valuable research and resources. Crafted vendor manual to streamline performance data collection and storage processes for future inquiry.Leadership Provided onsite training for up to staff 300 staff members and calibration sessions for onsite management. Served as vendor consultant to advised team standings and opportunities for improvement.