• Program administrator, assisted in the program design and implementation of Officer Accession program, empowering teams through collaborative leadership, fostering innovation, and providing resources to ensure successful execution, while aligning program goals with broader organizational strategies.• Managed correspondence and communication between Headquarters Air Force (HAF), Office of the Secretary of Defense (OSD), and other key stakeholders, ensuring timely and accurate information flow related to HR programs and policy implementation.• Prepared and executed timely, accurate responses to Congressional inquiries regarding servicemember records, ensuring compliance with privacy regulations and maintaining the integrity of sensitive information while effectively communicating complex military data to non-military stakeholders.• Advised senior Air National Guard leadership on Standard Operating Procedures (SOPs) development and strategic initiatives, providing expert analysis to shape regulations and optimize operational readiness, personnel management, ensuring alignment with Air Force directives and national defense objectives.• Coordinated training and development programs to ensure alignment with Department of the Air Force (DAF) requirements, enhancing workforce skills in support of Air Force operational objectives and readiness.• Conducted comprehensive job analysis to accurately define roles, responsibilities, and competencies required for key positions, ensuring adherence to DoD policies and Department of the Air Force (DAF) mission priorities.• Served as a liaison between service personnel and clients to address HR issues, provide policy guidance, and ensure compliance with DoD procedures, fostering collaboration and aligning workforce needs with organizational goals.

• Regularly prepared weekly reports by collecting, analyzing, and summarizing data and trends and ensured a timely and accurate generation of various frequency reports.• Collaborated with department managers to develop HR solutions aligned with organizational goals, providing guidance on workforce planning, employee development, and resolving team dynamics issues to enhance productivity.• Led conflict resolution initiatives by mediating disputes between employees and management, ensuring adherence to company policies and fostering a positive work environment while minimizing disruption to operations.• Managed labor relations efforts, partnering with union representatives and management to negotiate agreements, resolve grievances, and maintain compliance with labor laws, ensuring balanced and fair outcomes for all parties.• Ensured adherence to ethics standards and compliance regulations by conducting regular audits, updating policies, and processing employee change requests, maintaining a high level of integrity and legal compliance throughout the organization.

• Supported the Package Handler talent acquisition process (e.g., scheduling interviews, monitoring background checks, applicant tracking system support, attending job fairs/recruitment events as needed, and contacting selected candidates)• Supported Non-Package Handler hiring through preparing interview guides, uploading completed interview documents, applicant tracking system support, drug screen kits and other requirements as applicable.• Maintain confidentiality and perform all duties in accordance with company policies and procedures Additional Operations essential functions.• Provided customer service and support for both internal and external customers for HR-related processes (dock walks, compliance, HR information tables, password resets, etc.)• Maintain personnel files for all employees/terminated employees.• Provided support on auditing, reviewing, and processing HR paperwork and forms.• Completed 10 unemployment claims, ensuring proper documentation was provided to support the organization’s decision.

• Led end-to-end recruitment efforts, including job posting, candidate sourcing, interviewing, and selection processes, ensuring timely and strategic hires to meet organizational needs and operational goals.• Served as the primary liaison between service personnel and clients, managing expectations and ensuring seamless communication throughout the hiring process, resulting in improved candidate experience and stakeholder satisfaction.• Streamlined HR actions to align with operational requirements, optimizing the recruitment workflow by integrating data-driven hiring strategies to reduce time-to-fill and meet critical staffing needs.• Collaborated with hiring managers and department heads to develop recruitment plans that addressed skill gaps, resulting in targeted hiring efforts that enhanced team capabilities and supported long-term organizational growth.

• Managed and optimized HR data systems to track and analyze personnel actions, ensuring accurate and timely processing of promotions, transfers, and separations while maintaining compliance with organizational standards• Led comprehensive career counseling programs for department personnel, providing strategic guidance on career progression, skill development, and role alignment, which improved job satisfaction and retention by 20%.• Managed a team of career counselors, ensuring consistent delivery of high-quality career advice, mentoring, and support to over 500 employees, resulting in a more engaged and future-focused workforce.• Coordinated and facilitated career development programs and training initiatives, identifying skill gaps and delivering tailored learning solutions that enhanced workforce capabilities and professional growth.• Collaborated with senior leadership to identify and address workforce development needs, aligning counseling services with departmental succession planning and talent management initiatives to meet long-term strategic goals.

• Managed and optimized food inventory tracking systems, ensuring accurate data input and analysis for real-time reporting, which reduced waste and improved cost control by 15%.• Oversaw accounting functions related to procurement, budgeting, and cost analysis, ensuring compliance with financial regulations and operational requirements, leading to improved fiscal management and resource allocation.• Directed daily kitchen operations and staff, ensuring adherence to operational standards, menu planning, and food safety regulations while maintaining alignment with production goals and quality control measures.• Provided strategic leadership in developing and implementing new operational procedures, leveraging data-driven insights to streamline kitchen workflows, increase efficiency, and ensure optimal resource utilization across all culinary functions.

• Cultivated strategic partnerships with businesses to build military, spouse, and veteran talent pipelines, anticipating workforce needs and aligning resources to support organizational objectives and talent acquisition goals.• Assisted in the development of long-term HR strategies by conducting research and analysis on workforce trends, providing actionable insights to guide future talent acquisition and retention initiatives aligned with organizational goals.• Supported HR leadership in providing direction for department operations by contributing to the creation of clear personnel policies, ensuring alignment with both company objectives and legal standards.• Facilitated the implementation of human resource practices that promoted a respectful and inclusive workplace, assisting in employee onboarding, engagement activities, and policy adherence.• Conducted personnel policy reviews and intelligence gathering on industry best practices, delivering recommendations to improve the organization's HR action plans and fostering a more effective and respectful workplace culture.