Leader of 8 FTE integrated clinical and business technology team of analysts and administrators responsible for clinical and business applications with over 25,000 users. Project manager and technical team leader for upgrade and cloud migration of 19 TB document management system.Key Contributions:*Led data workstream team for ERP conversion project impacting 25,000 employees. Organized 100-member team to successfully migrate over 2.5 million records of critical payroll, compensation, benefits, financial, and supply chain data. Designed and built SQL-based system to perform 100% validation of all data, including automated ETL system and stored-procedure-based validation process allowing for rapid updates.*Reduced downtime of critical document management system from several unplanned hours per month to zero by developing focused monitoring processes, implementing configuration improvements, and upgrading database maintenance to use best practices.*Managed team responsible for electronic health record conversion of behavioral health business unit. Successfully converted 100,000 patients, 500,000 encounters, and 2 million clinical documents from legacy software.*Built and led 6-person Epic training team for behavioral health business unit, which trained 600 new users over the course of 2 years.*Led technology team that transitioned 300 clinicians to fully remote work, including EHR software and billing updates, end user training, and selection and deployment of telehealth software and 130 audio/visual devices.

Leader of a high-performing 5 FTE information systems team of data analysts and BI developers responsible for clinical and billing system support for over 300 end users. Provided end to end support for specialized electronic health record software, including training, customization, upgrades, maintenance, and all tiers of user assistance.Key Contributions:*Improved performance of reporting system-wide by 58%.*Modeled, designed, and built incentive program for clinical staff that increased revenue by 5%.*Performed data analysis and financial, clinical, and operational projections for $5 million decision to transition 1,500-person department to new electronic health record system

Member of agile team that provided complete support for electronic medical record software. Developed reporting to meet government and payor requirements and track financial performance of behavioral health business. Streamlined infrastructure and enhanced capabilities to support rapid expansion in lives served and geographic reach.Key Contributions:*Researched, wrote, and submitted application, including detailed statistical backup, that earned over $100K in federal incentive payments.*Rewrote SQL code underlying monthly billing statements system, resulting in improving billing accuracy and saving 24 hours of manual work per month.

Lead analyst responsible for data integrity and content updates of treatment decision support tools. Key Contributions:*Successfully coordinated content load for 20 online cancer tools, five online heart disease tools, and three online lung disease tools.*Served as key member of team who built online tools to 1.5M users over 10 years.