An experienced professional with over 30 years experience in IT Services who is results oriented and focused on customer satisfaction through operational excellence. A proven leader who fosters a partnership with all stakeholders to achieve improved business performance by establishing a common definition of success to ensure the maximum efficiency of the company.
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Senior Manager, Business AnalyticsDxc Technology Jan 2020 - Jul 2023Colorado Springs, Colorado, United StatesSenior Manager leading a global business analytics and insights organization providing business analysis and performance metrics for C-Suite Executives and all P/L managers across the company in support of a $18B revenue stream. Lead a team that designs, develops, tests, deploys, trains and supports a Power BI and Azure cloud services based application that provides users a comprehensive view of the current business performance against the companies’ goals. Partners with Finance, Sales, HR, and Delivery leadership to select, build and deploy applications and processes globally. Adviser to executive level leadership regarding strategic value of Big data as a competitive advantage to drive profitable growth. -
Director Of Business OperationsDxc Technology [Previously Hewlett Packard Enterprise (Hpe)] Jan 2012 - Jan 2020Colorado Springs, Colorado AreaCurrently leading the America’s Lean-based revenue and profit improvement programs which has delivered over $100M (annual) of revenue and profit improvement for the region.
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Account Business ManagerHewlett Packard Enterprise Jun 2007 - Jan 2020Colorado Springs, Colorado AreaResponsible for day-to-day management of all business and financial matters associated with HPE’s annual $80M outsourcing service contract in support of the DIRECTV outsourcing contract. Duties included performing as the primary customer interface for revenue growth opportunities, financial forecasting and budget management, vendor management, administering contract change requests, overseeing audit compliance, asset management, and ensuring supply-chain deliverables. -
Technical Sales Account ManagerHewlett Packard Enterprise Jun 2005 - Jun 2007Colorado Springs, Colorado AreaResponsible for review and approval of all technical, financial and quality of proposed outsourcing solutions to potential HPE customers. Duties included participation with technical HPE solution architects, business leaders and sales team members to develop a comprehensive outsourcing solution that was both financially beneficial to HPE and capable of being delivered by HPE’s Global Delivery organization. Negotiated contracts, statements of work and service level agreement documents. Provided 24/7 Account Executive leadership until a permanent Account Executive was assigned. -
Account ExecutiveHewlett Packard Enterprise Mar 1999 - Jun 2005Colorado Springs, Colorado AreaDelivered HPE’s annual $80M outsourcing service contract in support of the DIRECTV billing system environments in Colorado Springs, CO. Second level manager of staff consisting of over 150 IT Professionals. Responsible for server, network, database, application, data center and testing efforts necessary to support the HPE & DIRECTV outsourcing contract. Responsible for meeting contractual service levels, customer satisfaction, budget and vendor management. Other duties include cost center management, staffing decisions, personnel performance management, and salary planning and bonus allocations.
Robert Mulligan Education Details
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Pike Peak Community CollegeComputer Science
Frequently Asked Questions about Robert Mulligan
What is Robert Mulligan's role at the current company?
Robert Mulligan's current role is Senior Manager, Business Analytics at DXC Technology.
What schools did Robert Mulligan attend?
Robert Mulligan attended Pike Peak Community College.
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Robert Mulligan
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