- Oversee a team of managers, system and server administrators, DBAs, developers and 24x7 operations teams - Implementation of monitoring and support of large production infrastructure and application platforms for Network DVR (NDVR) cloud-based solution with proven engineering adaptability to customer behavior and growth with cutting edge technology and innovation - Led the re-engineering of hardware and software platforms including video on demand, advanced digital advertising and core system component architecture such as a CA platform- Instrumental in the planning, design and establishment of the Network Operations Center (NOC)- Led the implementation of our service and platform SNMP monitoring for all video application and hardware technology- Developed custom monitoring tools for Cablevision for operational abilities to identify and address with a lower MTTR (mean time to restore)- Created operational support templates for support with run books, training and offline troubleshooting and data environment- Built the framework for operational and executive level reporting and data warehousing- Redesigned and enhanced VOD and Conditional Access solutions with high availability hardware architecture and monitoring- Developed and implemented bandwidth usage and performance management for both broadcast and unicast including the implementation of a Universal Session Resource Manager (USRM)- Managed a team for the development, maintenance and support of all servers and databases used for “critical application” data processing- Launched, managed and maintained our new set-top-box (STB) platform built on downloadable security (OCAP)- Launched, enriched, and maintained Cablevision’s mobile video application platform and operational support- Integral member of the Cablevision strategic team developing the company’s next generation system and network architecture and data designs incl