Robert Tavenner Email & Phone Number

Robert Tavenner---------------------------------------------------------------------------------------------------------------------tavennerfl@bellsouth.net---------------------------------------------------------------------------------------------------------------------Dear Hiring Manager, With over 14 years of operations and call center management experience, I would be able to serve your agency well as a manager. While employed at Express Scripts, I saved the company over 1 million dollars in annual costs through implementing effective operation procedures and policies. While employed at ADT and Express Scripts, I gained extensive experience in: • Call center operations management • Coaching, training, and performance evaluations• Workforce Management• Load balancing, forecasting, and schedulingMy career goal is to obtain employment with a World Class organization where I can utilize my vast experience and education to serve your agency well. Thank you for your time and consideration.Sincerely, Robert Tavenner