Critical Care Nurse Shift Manager with pre-sales consulting, client success consulting, as well and Leadership Director of Consulting in Capacity/Bed/Patient management as well as Clinical Communication and Collaboration. Clinical Director of five departments and 200 staff, Clinical Solution/Application/Product Specialist, Health System Administrative Coordinator. Open Heart Recovery Staff Nurse.SME in hospital enterprise capacity / workforce management, analytics, real-time locating systems (RTLS), clinical communication and collaboration, nurse call, alarm, alert, management systemsSkills include software development processes, gathering, documenting use cases. Familiarity with agile methodologies, solid analytical, communication and problem solving skills, exceptional demonstration, executive presentations, solution go-live, training, project management, implementation, workflow discovery and creation, command center creation. customer support. recent and current ICU/CCU/CVRU nurse, Microsoft Office, Salesforce, Concur, and others. Experienced road warriorAccomplishmentsDeveloped a clinical discovery process, report and presentation to help prospects understand their areas in need of improvement and how the solution and process changes can solve those areas of concern. Developed Customer Clinical Health Check at Extension Healthcare; a proactive process to assess customers current state of use upgrades needed, education and make recommendations to promote customer service and retention.Created and hosted the company's first webcast series "Coffee With Bob" at TeleTracking Technologies. Monthly web casts were used to promote tips, tricks and new features for clients and an introduction to prospects.Designed, developed, implemented and managed a enterprise command center in a 615 bed, two hospital system. Reduced bed turnaround times by 50% the first month of implementation. Took ED holds from average of 20 to 0 the next year