Robert Teitelbaum Email & Phone Number

San Francisco Bay Area

• Managed user experience design team and helped define overall process• Scoped, sized, and defined project strategy and requirements for all platforms• Responsible for the architecture and design across all desktop, mobile, and enterprise platforms• Co-managed design visioning activities/reviews across the larger UX team• Helped mentor/guide multi-disciplinary teams on the project level• Managed vendor relationships and outside agency designers

San Francisco Bay Area

• UX lead, managing internal project teams consisting of content strategists, visual designers, and working inconjunction with usability engineers and researchers• Lead visioning efforts to conceptualize and explore new experiences and help inform and influence business/product partners• Develop, document, and implement processes and standards — partnering with business, development, legal/risk/compliance• Scope, size, and define project strategy and requirements for desktop and mobile platforms• Coordinate pre-project design sessions with business/product partners and research specialists• Create a range of UX documentation tailored to each project: competitive analyses, audits, inventories, sitemaps, prototypes and wireframes• Manage vendor relationships in order to influence and improve design direction; communicatingrecommendations to executive leadership• Manage outside-agency designers and review of creatives to refine optimal design solutions• Mentor/educate team members and partners based on UX practices and industry knowledge• Assisted in creation of the entire design and project process for the largest project in the bank’s history

San Francisco Bay Area

• Focused on both mobile and online platforms -- from mobile payment/wallet designs to transaction-based functionality in the authenticated environment• Led multi-disciplinary user-experience project teams consisting of visual designers, content strategists, and usability engineers• Managed creation and delivery of UX designs and documentation• Created interactive prototypes to better convey design solutions for product owners, technology partners, or usability testing

During my time in the User Experience group at AAA, I worked with our product managers to help bring their business goals to the user, carry out research to understand/discover trends, design the wireframes, and perform user testing where applicable. I worked closely with the other disciplines in the UE group – visual, copy, and front-end – to make sure our deliverables were on time and as good as possible, and also worked with both our content management team and developers.I also performed a number of other roles in my position: I set up a style guide wiki that the entire UE group could access, wireframed baseline documentation for the entire AAA site, created an entire library of patterns that our group used in InDesign, worked on taxonomy for our new VIA site, and more.

I spent 4 years at Wells Fargo designing their ATM interface. I was fortunate to be there for the complete redesign of the interface from 2005-2007, which included not only an entirely new and dynamic shift in the screenflows, but also the rebuilding of the platform in Windows Presentation Foundation. Being an early-adapter of this new software was an exciting challenge, and to this day I'm very proud of all the work and success we achieved. My work included designing transaction flows, creating all of the visual design assets and animations, managing all of the text and localization duties, working on marketing graphics and ad campaigns, and also designing a new in-house software application to create, manage, and catalogue all of the ATM screens and project documentation.

Ba, Spanish Literature

Spanish Literature And Language

Spanish Literature And Language