Chief Operating Officer
Current
Dec 2021 - Present
AeroLeads people directory · profile
Robert Thackray Email & Phone Number
Chief Operating Officer
at
Bradford & Bingley
1 work email found
@bbg.co.uk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Operating Officer
Location
Bingley, England, United Kingdom
Who is Robert Thackray? Overview
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Quick answer
Robert Thackray is listed as Chief Operating Officer at Bradford & Bingley, based in Bingley, England, United Kingdom. AeroLeads shows a work email signal at bbg.co.uk and a matched LinkedIn profile for Robert Thackray.
Robert Thackray previously worked as Chief Operating Officer at Ukar and Head of UKAR Corporate Services Ltd at Ukar. Robert Thackray holds Msc, Strategic Change Management from Huddersfield Business School.
Company email context
Email format at Bradford & Bingley
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{first}.{last}@bbg.co.uk
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Profile bio
About Robert Thackray
Robert Thackray is a Chief Operating Officer at Bradford & Bingley. He possess expertise in team management, stakeholder management, strategy, mortgage lending, banking and 32 more skills.
Listed skills include Team Management, Stakeholder Management, Strategy, Mortgage Lending, and 33 others.
Current workplace
Robert Thackray's current company
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8 roles
Robert Thackray work experience
A career timeline built from the work history available for this profile.
Chief Operating Officer
Jun 2016 - Jan 2023
Head Of Ukar Corporate Services Ltd
Heading up a new subsidiary company, UKAR Corporate Services Ltd, currently servicing the 'Mortgage Guarantee Scheme' on behalf of HMT.
Jan 2014 - Jun 2016
Head Of Customer Service
Managing a team of 750 FTE servicing both the Bradford & Bingley and Northern Rock Asset Management mortgage books.
Nov 2010 - Dec 2013
Head Of Collections & Recoveries Operations
Currently responsible for managing the Groups Arrears book having control for all operational aspects of collections and recoveries areas, totalling circa 300 FTE.
Jul 2008 - Nov 2010
Head Of Intermediary Service
Responsible for developing and implementing a market leading mortgage service proposition. Key achievements were:• Introduction of secure email with brokers to replace faxing• Introduction of proactive case updates to brokers• Introduction of Paperless Applications for brokers• Reduction in application to offer time from 18 to 8 days.• Demonstrable increase in broker satisfaction
Jul 2007 - Jun 2008
Senior Business Consultant - Group Strategy
Reporting directly to the Executive Committee and main Board on a strategic review of Group business. Main achievements were:• Strategic review of Intermediary Mortgage Distribution• Strategy definition of Lifetime mortgage distribution• End to end review of Mortgage Systems• Mortgage Outsourcing Feasibility study• Completion of Strategy papers for Annual Board Retreat
Jan 2006 - Jun 2007
Head Of Savings & Advice
Responsible for overall management of the Operations Division supporting our Retail business. Key achievements in the role included:• Reduced Staff headcount from 205 FTE to 113 FTE.• Budget reduction of £3.1m• Improved average service standard from 8 days to same day.• 60% reduction in service related complaints• Improved staff satisfaction from 64% to 96%• Improved internal customer satisfaction (Branch Network) from 85% to 100%
Jun 2003 - Jan 2006
1 education record
Robert Thackray education
-
Huddersfield Business School
FAQ
Frequently asked questions about Robert Thackray
Quick answers generated from the profile data available on this page.
What company does Robert Thackray work for?
Robert Thackray works for Bradford & Bingley.
What is Robert Thackray's role at Bradford & Bingley?
Robert Thackray is listed as Chief Operating Officer at Bradford & Bingley.
What is Robert Thackray's email address?
AeroLeads has found 1 work email signal at @bbg.co.uk for Robert Thackray at Bradford & Bingley.
Where is Robert Thackray based?
Robert Thackray is based in Bingley, England, United Kingdom while working with Bradford & Bingley.
What companies has Robert Thackray worked for?
Robert Thackray has worked for Bradford & Bingley and Ukar.
How can I contact Robert Thackray?
You can use AeroLeads to view verified contact signals for Robert Thackray at Bradford & Bingley, including work email, phone, and LinkedIn data when available.
What schools did Robert Thackray attend?
Robert Thackray holds Msc, Strategic Change Management from Huddersfield Business School.
What skills is Robert Thackray known for?
Robert Thackray is listed with skills including Team Management, Stakeholder Management, Strategy, Mortgage Lending, Banking, Portfolio Management, Business Transformation, and Financial Risk.
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