Robert Tobin Email & Phone Number

Remote

BIzTechConnect LLC provides IT strategic consulting to healthcare, manufacturing and government organizations. Current client is ZS Associates, IT Services and Data Analytics for Healthcare. Prior client, Otis Elevator, providing strategic advisory services to Otis CDO and EVP of Global Strategy.

Hartford, Connecticut Area

Responsible for transforming the enterprise IT infrastructure supporting the largest healthcare company in the US

Hartford, Connecticut Area

Responsible for over $900M in infrastructure resources and assets for the largest healthcare company in the US, leading a major transformation and cost reduction effort

Hartford, Connecticut Area

Career ProfileIT executive with extensive insurance industry and consulting experience in transformation, enterprise architecture, strategy, program management, organizational development, and offshore support. Specialties include:Healthcare System Transformation• IT Leader for new green field business unit, focused on enabling next generation healthcare products, including affordable health insurance, Accountable Care Organization population health management and direct to consumer, retail-like digital experience:• Responsibilities include driving IT strategy, target architecture development, product/services and business capabilities definition, technology solution identification, implementation and platform release planning, costing and organization designChief Technology Office Development / Enterprise Architecture• Deputy CTO, creating chief technology office & enterprise architecture organization at two of the largest health plans• Business Architecture, including blueprints, roadmaps, capability mapping and business process management• IT strategy including business imperatives, competitive analysis, portfolio management, migration planning, governance, cost benefit analysis and prioritization, resulting in strong IT / business alignmentIT Management• Acted as CIO for three outsourcing clients over twelve year period• Managed 200 application developers, analysts and operators, supporting client’s data processing department, including migration of systems to outsourcer data centers• Infrastructure leader for a multi-year strategy to reengineer IT systems, processes and organization resulting in improved efficiencies and savings; Capital expenditures of $34M with teams of up to 200Outsourcing: • Account management including project, financial, employee transition, contract negotiations, and service design• Annual revenues up to $30M; staff size to 300 employees

Patni Computer Systems (2005 to 2006) – an Offshore IT Services firm, providing application development, business process outsourcing and infrastructure management, worldwide. Patni employs 8K people with annual revenues of $500M.Vice President and Principal Solution Architect, Infrastructure Management Services:• Managed business development, engagement management for Patni’s Infrastructure Management Services .Lead a team of Solution Architects focused on insurance, financial services, manufacturing

CIGNA (2000 to 2005) – an employee services firm, providing health, group life and disability insurance, worldwide. CIGNA employs over 20K people with annual revenues of over $13B.Vice President Technology and Architecture:• Provided Business Systems Architecture support, developing technical designs and business cases for healthcare applications including claims processing, reporting, auto adjudication, imaging and workflow systems, and requiring $34 M capital purchases• Developed and implemented several IT processes, including Service Design, Vendor Relationship and Portfolio Management, Total Cost of Ownership, Technical Design, and Service Level Management• Established product management process and team that facilitated infrastructure product life cycle activities, including research, maintenance, evolution, introduction and sunset of infrastructure products. As a result, portfolio of infrastructure products was reduced from 2400 to 1800, saving $1M annually

IBM Global Services (1998 to 2000) – the world’s largest IT services firm focusing on outsourcing, application / infrastructure projects, and consulting services.Principal:• Led systems integration engagements in the New England Area region, with emphasis on the insurance industry. Clients included CIGNA, Aetna, The Hartford and Phoenix Home Life• Grew insurance practice revenues by $12M annually and establishing new relationships with prospective clients

Electronic Data Systems (1980 to 1998) – started by Ross Perot in the 1960’s, EDS invented outsourcing and service consulting. This international company had annual revenues or $8B and employed over 30K people. EDS was acquired by HP.Managing Director of the Information Technology Resource Center for insurance clients:• Directed the implementation of an initiative that opened a high-tech center in HartfordAccount Executive for Industrial Risk Insurers, specializing in Highly-Protected Risk insurance: • Negotiated 5 year, $50M outsourcing contract, started-up account, transitioned employees, doubled staff• Regained confidence of owners through several initiatives, including improved IT operation, implementation of an information warehouse and several applicationsAccount Manager for Blue Cross Blue Shield of Massachusetts• Responsible for developing IT Strategic Plan and supporting production and development of systemsAccount Manager for Security Connecticut Life Insurance Company, acquired by ING:• Managed 50 to 100 engineers, analysts and operators, supporting client’s data processing department, including migration of systems to EDS data centers• Acted as CIO, renewing 20 year outsourcing relationship for additional 15 years

Ba, History, Business

Activities and Societies: Phi Beta Kappa

Masters Computer Science, Information Technology