Robert Todhunter Email & Phone Number

Chandler, AZ, US

Freedom Mortgage purchased JG Wentworth in 2019

4686 E Van Buren St. Ste 175 Phoenix, AZ 85008

Sr. Mortgage Loan OfficerJ.G. Wentworth Home Lending, LLC NMLS #2925www.nmlsconsumeraccess.org

United States

Phoenix, Arizona Area

Nationwide escalations team dedicated to resolving complex banking situations that cannot be resolved through standard avenues or lines of business.

Phone sales of International Business/First Class Airfare to the Australian market

Phoenix, Arizona

• Responsible for retaining and growing current accounts and gaining new market share, in a given territory as an outside business-to-business sales professional
• Manage entire sales cycle throughout various customer accounts
• Propose and close sales to achieve total revenue growth, profit, and customer satisfaction plans
• Sustain sales activities such as appointments, demos, proposals, cold calls, telemarketing and database updates

Phoenix, Arizona Area

• Involved in all aspects of pre litigation, from client intake information to settlement
• Reported directly to Supervising Attorney, maintaining a broad range of responsibilities including management of over 100 cases, preparing and interpreting legal documents, and ensuring cases are properly handled
• Acted as liaison between attorney, clients, healthcare providers, insurance carriers, law firms and government entities
• Completed interviews with clients upon representation ensuring valid claims, setting up claims with insurance carriers, scheduling medical examinations, and referring clients to qualified and trusted healthcare providers
• Prepared and negotiated settlement packages to insurance carriers without the necessity of costly litigations

Phoenix, Arizona

• Responsible for creating and implementing all supervisory, training and operating functions for a new UPS account within the Century Link Tower
• Managed, coordinated and oversaw individual responsibilities of 12 security officers and day-to-day operations within Renaissance Square Tower I and II
• Maintained and monitored access control (LENEL/AMAG), fire monitoring system (Simplex), building DVR/CCTV cameras (PELCO); monitored and coordinated services through Building Maintenance Systems (BMS) for remote.
• Represented UPS standards by maintaining exceptional and responsive customer service, detailed records of all security-involved events and constant communication with UPS/building management
• Acquired respect and goodwill of all clients, tenants, guests and vendors thereby preserving and improving employee/management relations
• Conflict resolution within security staff and the general public