Robert Toshiyuki Morrell Email & Phone Number

Mclean, Virginia, Us

As the architect spearheading Fiserv, Inc.'s newest visionary fraud detection project, I'm orchestrating an intricate balance between product innovation and technical prowess. Crafting a scalable, low-latency solution for our 'Risk and Fraud' product suite is my mission, ensuring every financial transaction is shielded by multi-level behavioral-based fraud detection. My canvas spans both cloud-based and on-premises landscapes, primed to handle a staggering 3 billion event data requests monthly. Amidst this complexity, I'm steadfast in implementing robust infrastructure governance and compliance strategies, weaving in stringent security measures and overseeing vulnerability remediation with precision. Collaboration is key; I harmonize with product teams, delivery experts, and project managers to synchronize cross-application dependencies and prioritize initiatives seamlessly. Together, we're not just detecting fraud; we're fortifying financial landscapes with resilience and vigilance.My achievements are as follows:• Established high availability and disaster recovery practices to maintain 99.999% availability for critical infrastructure environments.• Envisioned and defined a strategic architectural roadmap for a trailblazing consumer behavioral financial fraud detection product, paving the way for successful development and launch• Streamlined the infrastructure footprint, drastically cutting expenses while ensuring robust scalability for onboarding of new clients• Pioneered development and implementation of game-changing data strategy that revolutionizes operational efficiency of fraud detection, overcoming multiple prior failed attempts in the past decade.

Teaneck, New Jersey, Us

In the dynamic realm of cloud technologies, I led the charge in revolutionizing our team's onboarding and enablement journey. Our innovative program swiftly equipped them with the crucial skills needed for seamless project execution, ensuring they hit the ground running. By cultivating a culture of continual growth and development, I empowered engineers to elevate their performance and amplify project outcomes through targeted feedback and recognition. Personalized mentorship became the cornerstone of our approach, unlocking the full potential of each team member and propelling their careers forward within the organization. One standout achievement was the realization of real-time processing for our partnerships rewards data pipeline, thanks to a modernized solution I spearheaded. Furthermore, by providing mentorship, training, and fostering team cohesion, I facilitated multiple engineering delivery teams to triumphantly meet highly accelerated project timelines.Some of the projects are:Cigna Healthcare, Inc:• Engineered a comprehensive security framework for a service-oriented platform, fortifying next-generation call center operations catering to over 40K employees.• Directed a team in creation of administration capabilities, optimizing customer service experiences within the call center environment.• Achieved significant cost savings of over $12M annually by mitigating technology latency, thereby reducing average individual call times and enhancing operational efficiency.Capital One Corp:• Designed a scalable, message-driven solution facilitating the modernization and extensibility of data pipeline, extracting rewards-eligible transactions for major retailers.• Orchestrated a team effort to seamlessly deploy the rewards solution to production, maintaining a defect-free delivery.• Enforced stringent data governance standards and ensured compliance with company guidelines, promptly addressing vulnerabilities while adhering to approved schedules

New York, New York, Us

At the helm of our talent development initiative, I pioneered a groundbreaking leveling program that propelled the career trajectories of our cloud engineers. Through this transformative approach, we cultivated a vibrant mentorship culture, empowering individuals while propelling company-wide business initiatives forward. By synchronizing talent acquisition with our innovative career development process, we witnessed a seismic shift in engineering expertise across our business unit, setting a new standard for excellence. But our impact extended beyond internal growth; by establishing ourselves as thought leaders, we forged enduring client relationships built on trust. These connections not only unlocked lucrative consulting opportunities but also fueled substantial business expansion, cementing our position at the forefront of innovation and growth in the industry. A section of my key contribution includes:• Empowered team leaders by mentoring them in cultivating strong client relationships and optimizing team dynamics, leading to higher velocity and productivity.• Pioneered a revolutionary microservices testing strategy that validated functional test cases through robust API contract enforcement at the component level.• Spearheaded the development of a cutting-edge cloud product offering, bolstering a targeted business strategy centered on specialized software solutions and productization• Directed a team of engineers at Mastercard, Inc. to deliver significant components of SRC, Secure Remote Commerce, a high-profile, transformative payment standardization initiative across major payment providers

Harnessing the power of a scalable micro-services architecture, I orchestrated a transformation that revolutionized our system's performance and reliability. This overhaul didn't just enhance user experiences; it streamlined operational efficiency, driving productivity to new heights for our development teams. Our journey towards seamless updates and deployments was propelled by automated infrastructure and testing processes, slashing downtime and empowering teams to focus on innovation. Embracing the cloud, I navigated the terrain of Microsoft Azure and Amazon Web Services, sculpting solutions that not only optimized infrastructure costs but also facilitated flexible, scalable operations. By aligning cross-functional teams and orchestrating resource synergy, we not only met but exceeded strategic objectives, standing at the nexus of innovation and excellence.My accomplishments within this role are the following:• Migrated advertising platform from AWS to Azure and redesigned it for optimal performance on the new cloud infrastructure.• Accelerated time-to-market for new features and enhancements by establishing a robust CI/CD pipeline with quality gate testing, streamlining development workflows and driving continuous innovation.• Safeguarded the company's reputation and mitigated risks by incorporating GDPR compliance directly into the service framework, bolstering user trust and confidence in data privacy measures.• Increased customer engagement and loyalty by articulating platform capabilities and future roadmap in customer-facing meetings, cultivating strong relationships and generating valuable feedback.• Enhanced client satisfaction and fostered long-term partnerships by collaborating with clients' stakeholders to integrate core platform features, delivering tailored solutions that address specific business needs.

Durham, Nc, Us

In a pivotal global strategic initiative, I spearheaded the quality of development for a cloud application from the ground up, seamlessly integrating payroll and benefits solutions and enhancing customer relationships. Recognizing the importance of quality API development, I laid the groundwork for a comprehensive test infrastructure, enabling continuous integration and deployment across global teams while mitigating long-term technical debt. Embracing an agile mindset, I championed a design-first approach to team development, slashing integration times for front-end and back-end services. Ensuring high-quality code remained our top priority, I fostered a culture of knowledge sharing through paired programming, empowering development teams to collaborate effectively and produce stellar results. Together, these efforts propelled us toward excellence, cementing our reputation for innovation and reliability in the industry.My achievements are as follows:• Secured micro-services APIs and protected sensitive data by implementing OAuth token-based authentication and authorization framework.• Delivered immediate value and impact within the first month of consulting, a rare occurrence that led to being fast-tracked for a full-time position offer, showcasing outstanding leadership, initiative, and performance.• Supported front-end integration and ensured system scalability by developing a micro-services architecture using SpringBoot and Hibernate for RESTful APIs.• Improved quality control across multiple development teams by implementing a framework that standardized automated microservice testing.• Enhanced front-end application performance and data management by providing metadata-driven services using a combination of Oracle 12c and MongoDB databases.

Edison, Nj, Us

In the realm of digital advertising, I led the engineering and launch of the Advertisement Sync Gateway, a pioneering platform tailored for Internet of Things devices. Our innovation didn't just deliver ads; it revolutionized user engagement through cutting-edge ad content delivery. Leveraging J2EE7, Hibernate-JPA, EJB3, and CDI on certified enterprise servers, we crafted robust, scalable applications that set the benchmark for performance. Security was paramount, so I implemented an OpenAuth-based system, seamlessly integrating social media logins while ensuring horizontal scalability. Our MySQL database was finely tuned for high availability, efficiently storing client location data and user ad interactions. Meanwhile, our web portal and campaign engine, built with JSF and MVC framework, empowered merchants with real-time data analytics and comprehensive campaign management tools, solidifying our position at the forefront of digital advertising innovation.A section of my key contribution includes:• Improved platform certification procedures, ensuring high-quality product integration and deployment.• Optimized JVM and operating system performance for Red Hat Enterprise Linux, achieving high-throughput in critical applications• Designed an interactive quality assurance testing platform, validating the integrity and quality of video streaming solutions.• Automated routine tasks, enhancing productivity and streamlining continuous integration processes.• Developed custom RESTful web API for IoT device engagement, promoting seamless connectivity and interaction.

Bethpage, New York, Us

At the helm of network operations and server administration for tri-state server farms, I orchestrated a symphony of performance and reliability. Harnessing the power of Java, XML, bash, Perl, and SNMP, I developed and deployed automated software solutions that transformed our monitoring and reporting capabilities, ensuring we stayed ahead of potential issues. With a keen eye for maintenance and upgrades, I oversaw the upkeep of critical network equipment, from CISCO RF Gateways to Unix SPARC servers, safeguarding service integrity. Introducing new digital channels and services became second nature, as I streamlined content delivery and optimized network bandwidth usage. And when complex issues arose, my expertise in network protocols and frameworks, from TCP/IP to IPv4/IPv6, allowed me to troubleshoot and resolve challenges with precision, ensuring seamless operations across the board.A section of my key contribution includes:• Recognized for exceptional productivity and performance with a promotion within the first year.• Automated the monitoring of thousands of servers, significantly improving operational efficiency.• Implemented MPEG transport server configurations for new channel launches, enhancing content availability and variety• Successfully repaired and upgraded critical network services, ensuring uninterrupted service delivery.• Deployed software updates to remote client cable boxes, validating functionality and maintaining customer satisfaction.

• IT Solutions Consultant for personal and small business environments.• Performed analysis of computer systems and recommended optimal, cost effective methods for system and network improvement.• Designed, repaired, troubleshot and assembled custom systems and servers for industry specific environments.• Led seminars of various hardware and software, programs and technologies to clients.• Managed and implemented proper procedure and direction to grow and develop the business.

Parsippany, New Jersey, Us

Prepared and taught arts and craft projects. Supervised staff/children.

Mountain Lakes, New Jersey, Us

Supervised staff/students, Improved Program Structure, Event Organization.

Master Of Science - Ms, Computer Science

Bachelor Of Science - Bs, Computer Science

Education record