• Conducted regular security assessments to identify vulnerabilities and weaknesses in systems. • Implemented and maintained security measures such as firewalls, intrusion detection systems, and antivirus software. • Developed and updated security policies and procedures to ensure compliance with industry standards and regulations. • Performed penetration testing and vulnerability assessments to identify and address security risks. • Stayed informed of the latest Cybersecurity threats, trends, and technologies to proactively address emerging risks. • Participated in the development and implementation of incident response plans and disaster recovery procedures. • Conducted forensic analysis on security incidents to gather evidence and support legal or disciplinary actions. • Assisted in the evaluation and selection of security tools and technologies to enhance the organization's security infrastructure. • Contributed to the continuous improvement of Cybersecurity processes and procedures. • Prepared and presented security reports to management, summarizing key findings and recommending improvements.

• Gathered and aggregated data and event logs to help improve overall AI behavior in autonomous vehicles. • Maintained vigilance as the operator of autonomous vehicles, ensuring to document aberrant behavior and manually correct such behavior, when necessary, in real time. • Managed the operation of autonomous vehicles with constant vigilance and immediate response capabilities. Expertly identified and manually corrected irregular AI behaviors in real-time, balancing technical acumen with a deep understanding of AI and cybersecurity protocols. • Adhered to a strict schedule and data logging procedures, as well as safety procedures. • Ensured all operations were conducted within a secure, controlled environment, vital for the reliable functioning of AI systems and upholding the principles of Cybersecurity AI Governance.

• Assisted a large number of participants with technical troubleshooting related to the streaming service discovery+. • Adhered to and excelled at tight metrics, including but not limited to handle time, customer satisfaction, and ticket volume. • Worked across a large variety of systems and architectures to troubleshoot the discovery+ application, including mobile devices, various large TV brands, TVOS devices, and other streaming devices.

• Developed a comprehensive understanding of energy pricing and usage trends, complemented by a keen awareness of cybersecurity implications in the energy sector. • Maintained a consistently professional and knowledgeable demeanor, with a strong emphasis on adhering to performance, compliance, and cybersecurity guidelines. • Leveraged knowledge of cybersecurity threats and protections within the energy sector to enhance sales pitches and client consultations. Guided clients through not only the financial aspects of energy procurement but also the cybersecurity implications, offering comprehensive and secure energy solutions.

• Specialized in securing employer-sponsored 401k plan transactions, ensuring robust cybersecurity measures were in place to protect sensitive financial data against unauthorized access and breaches. • Maintained a disciplined adherence to cybersecurity-focused schedules and quality standards, employing structured workflows to enhance data security and meet compliance requirements. • Tasked with the cybersecurity management of accounts across various servers, enforcing proper permissions in compliance with strict cybersecurity policies and banking regulations to prevent security threats. • Conducted in-depth analysis to determine and implement appropriate user permissions, focusing on cybersecurity requirements. Managed the communication and execution of permission changes to ensure alignment with cybersecurity protocols. • Provided dedicated support in security-related access management, including meticulous handling of identity provisioning, deprovisioning, and access change requests, all within a strict cybersecurity framework. • Delivered comprehensive identity and access management support, with an emphasis on cybersecurity. Managed critical aspects such as ID creation/deletion, role changes, and credentials management for onboarding and offboarding, ensuring all processes were secure and compliant with cybersecurity standards.

• Provided specialized support for 12 distinct software applications used by financial institutions, insurance providers, and charity organizations. This support focused on regulatory compliance policies and identity verification, ensuring that these critical applications adhered to cybersecurity standards and protected sensitive data. • Conducted extensive scanning of documents for clients against various government watchlists, including OFAC and SDN lists, from a cybersecurity perspective. This task involved meticulous attention to detail and a thorough understanding of compliance requirements in the context of cybersecurity, ensuring clients' operations remained secure and aligned with legal and cybersecurity regulations.

• Maintained 50+ workstations as well as various server functionalities and network infrastructure, as well as peripherals. • Assisted with website upkeep for various Homeowners Associations, through WordPress as well as PHP. • Supported users from an Active Directory standpoint • Responsible for adding, deleting and granting permissions in Active Directory