Able to work quickly and efficiently in one of the highest volume stores in the Houston district. Handle over $2000 in transactions daily with an average of helping 30 customers. Must triage phones with superior technical knowledge of cellular devices prior to sending phones to technicians. Work with a team of three management personnel, three lead consultants, five retail consultants and four technicians. Assist in marketing campaigns to drive in customers to our store. Consistently lead in… Show more Able to work quickly and efficiently in one of the highest volume stores in the Houston district. Handle over $2000 in transactions daily with an average of helping 30 customers. Must triage phones with superior technical knowledge of cellular devices prior to sending phones to technicians. Work with a team of three management personnel, three lead consultants, five retail consultants and four technicians. Assist in marketing campaigns to drive in customers to our store. Consistently lead in upgrades, accessories and return/exchange sales metrics, reduces customer churn by setting up customer with everything they need and the right things they need at the first point of contact Show less

Provided excellent customer service to the residents. Maintained clean lobby area and greeted guests. Collected HOA fees. Used email and print communication with residents and upper management/owners.

Reviewed P&L reports to maximize profits. Hiring manager for district, conducted interviews and recruited. Ordered and managed inventory for the store. Completed weekly work schedules for the store. Handled deposits.