Robert Trayah Email & Phone Number

Reston, Va

- Designs, creates, and implements back-end database structures for application in Cloud MySQL and On-Prem PL/SQL Oracle DB; monitors on-going production environment for query optimization of SQL views and data selects to maintain app-like performance for 10,000+ users- Runs agile pod with team of developers, both internally and externally; leads grooming sessions to populate backlog of work items necessary for client success- Applies permissions and security for end-users while designing future-state architecture via ERD models; Reduces redundancies of data to prevent unnecessary space concerns - Helped to create real-time interaction with IVR system and reduce phone interactions by minutes while providing reporting of various points of interaction- Provides demos to clients for approval of implementation items while taking feedback about improving user experience; interacts with engineering team if solutions are not easily solved with current technologies

Boston, Ma

- Expanded API library and application solutions to multiple accounts while implementing source control standards- Awarded best software solution for creating vendor management portal that lifted “black-box” feeling; led team of four developers and design back-end solution- Organized resourcing for all service clients, providing high-level reports and analytics to upper management to better profit-margin; orchestrated vacation calendars and alerts across multiple sections of the organization- Implemented standards for all SQL procedures to provide accurate error handling and an email notification system to decrease debugging time and hassle for both senior and junior team members- Professional manager of over a half-dozen employees across multiple teams and accounts; provides company knowledge, sets career path goals, and helps to gain new opportunities for direct reports

Boston, Ma

- Oversaw and developed split of database, ETL tools, and pre-processing instruments for largest client, on-time and on-budget after original project plan was changed mid-project; applied continued maintenance and growth after completion- Building new, scalable solutions and revamping legacy code to benefit client’s need for better contact definition and increased visibility into end-to-end pipeline- Presented project plans to client during on-site meetings; helped to adapt new business terms into technical requirements based upon face-to-face outcomes and follow-up sessions- Collaborate with Operations team to create new server environments with correct sizing, hardware, software and user-based permissions to minimize short-term changes and allow for future growth- Interact with multiple external teams on several different platforms to create integrations for continued up-time involving internal and external SFTPs and API data transfer including Eloqua and SFDC- Created weekly internal meetings with development team for knowledge transfer of legacy applications, group brainstorming sessions for future system enhancements, and general code best practices; introduced both business and development teams to Trello for task management

- Implemented and oversaw 24-hour support on advanced production system including debugging, problem solving and continuous up-keep of always-on environment- Designed, developed, and implemented new case-work as well on-going bug-fixes that include 1,000+ business rules for major client; recognized multiple times by company for work ethic and contributions to client and company- Used technical background and situational knowledge to help support internal business team questions and create internal dialog about future platform advances for client- Optimized queries for team members and created new indexes to help reduce wait overhead via MSSQL 2008 interface and query window- Contributed new reports from SSIS and SSRS to benefit client growth with added transparency and provided technical knowledge for improving database

Rotowire provides fantasy sports users with relevant and up to date information to help benefit anyone looking for player information. It's fast and used in real time by major website such as ESPN and FoxSports.- Provide player updates for injuries, goal scorers, and notable opportunities for the 2011-12 Spanish La Liga Season- Update any Liverpool and Sunderland (EPL) developments- Gives on-time and relevant information for player recommendations for fantasy line-ups

Holding a yearly conference held in Atlanta, the SEPA is a large group of schools in the southeast that helps benefit the sorority councils at various schools.- Managed the database for registration of 1,200 attendees using Access and created reports using various queries to ensure financial integrity and proper accommodations for the largest undergraduate panhellenic conference in the United States- Traveled twice prior to conference, participated in executive planning meetings, decided on critical information, and determined online portal for data collection- Updated the website using HTML skills and information to provide current information for organization members and helped develop an online application system for registration for future conferences- Created and designed office templates using Excel, Word, PowerPoint, Publisher, Outlook and Access to standardized process for internal departments

While studying at Stetson, I worked at the Library for work study as a Library Assistant. While there I completed these tasks:- Restored library computer network after remodeling including reassembling machines, reengineered wired communication, upgraded all system software, and ensured connectivity- Managed library help desk that interacted with library users with any concerns about library system- Ran queries to find materials found in the library to help streamline check-out process

Every year, the LPGA Future's Tour hosts an event in Daytona Beach known as the Daytona Beach Invitational. For the 2011 year event, here are some of the new objectives that were accomplished:- Created marketing flyer for weekend event- Implemented initial “Fan Ambassador Program”- Sold and distributed tickets for benefit of local charities

With the Naked Truth Campaign, my partner and I spread the word about Naked Juice through out Stetson's DeLand campus. - Developed viral social media campaign that targeted students of Stetson University to promote “Naked Truth” campaign- Leveraged Facebook, Twitter, YouTube, and blogs to increase awareness Naked Juice’s newest products- Conducted primary market research via taste test; collected and processed data to run reports for analysis to be used by marketing department- Effectively distributed Naked Juice merchandise for the “Naked Truth” campaign

I was a cashier at the Target Wonderland in Woburn, MA.