Robert Triebeneck Email & Phone Number

Picatinny Arsenal

• Led, planned, scheduled, and implemented new Cisco system structures to improve network throughput, and management of Catalyst series switches and network infrastructure• Led, planned, scheduled, and Implemented Security Technical Implementation Guides (STIGs) from policy directives to keep systems IA compliant within Risk Management Framework• Led, planned and coordinated migration and upgrade of servers to Microsoft Server 2012R2AGM• Led planned and implemented Active Directory upgrade from 2003-2008, and 2008- 2012 Directory services• Active Directory group policy administration and compliance configuration

• Lead/Supervised a helpdesk team, delegated tasks, set priorities, tracked progress• Planned, designed, implemented and managed Windows 2003-2008 R2 infrastructure including DNS, DHCP, Group policy, Printing, SQL, File sharing, Hyper-V, IIS• Managed and maintained Cisco Firewalls• Managed and maintained Cisco Catalyst series switches and network infrastructure• Managed Cisco VoIP system, configured additional extensions, phones, and performed troubleshooting for line quality, firmware and hardware issues• Performed add/drop/change user and permissions management for administration, staff, and student Active Directory accounts

● Supported end users with technical issues; provided email, software application (including Microsoft Office Suite) and antivirus support● Implemented new Microsoft Exchange email system for district● Migrated from Firstclass to Microsoft Exchange email system and performed user training on new mail system● Supported network infrastructure with diagnostics, cabling, terminating, and troubleshooting