Professional with an Associate’s degree in science with a major in Lasers and Electro-optics technology at Vincennes University in Indiana. I have over twelve years of experience as a laser technician in a laser manufacturing and refurbishing environment. I have over ten additional years of experience as a repair technician refurbishing EPSON brand multifunction inkjet printers, and business and cinema projectors. I have over five years of experience in a leadership role as a Technical Team Lead assisting supervisors and repair teams to meet and exceed EPSONS's monthly shopping goals. I have great attention to detail and time management and a high regard for customer expectations and satisfaction.