Robert Tyson Email & Phone Number

Greater Milwaukee Area

Leveraging technology and Doing Whatever IT Takes to ensure customer satisfaction by providing Business IT Support, Office 365 & Cloud Services, Office Relocation & Project Management, Strategic Planning & Consulting to Small Businesses, Non-Profits and Business Executives in the Greater Milwaukee Area.

Greater Milwaukee Area

•Managed the upgrade of club internet services and VIOP phones through the installation of fiber optic lines and wireless access points throughout the facility; increasing connectivity speeds while bundling to save the organization financial resources•Installed new EMV chip reader credit card processing system throughout the building. •Documented and trained employees on new credit card terminals accepting multiple providers through Bluetooth and wireless devices•Oversaw internal club management software and collaborated with fellow directors to establish reporting templates•Improved the employee on-boarding process through automating scripting for Identity Management•Incorporated digital signage offering real time updates of the ongoing club activities and eliminating the need for a manual record-keeping system•Organized a road map for upgrading servers and monitored networks, workstations and point of sale computers to streamline future upgrades

Director of Hotel Rooms•Organized and motivated employees while supervising hotel operations for distinguished members•Managed external vendor relations for construction management, software implementation, telecommunication services, purchasing agents, housekeeping and valet servicesOffice Manager/Housekeeping & Concierge Services/Parking & Security Manager•Interviewed, hired, trained and evaluated 10+ employees including administrative associates, night auditors, concierge staff, drivers, housekeepers and parking security attendants•Managed front office operations including club event scheduling, resource allocation, contract negotiations, upgrades, and room rates

Greater Milwaukee Area

• Created templates and tracking for accounting. Trained staff on reporting• Managed all concierge services, scheduling and payroll for 5 employees

Greater Milwaukee Area

•Night Auditor•Scheduled updates and constant maintenance of the phone & voicemail systems•Organized parking enforcement, security, invoicing and regulation of valet