Robert Tyson Email & Phone Number

Greater Milwaukee Area

Leveraging technology and Doing Whatever IT Takes to ensure customer satisfaction by providing Business IT Support, Office 365 & Cloud Services, Office Relocation & Project Management, Strategic Planning & Consulting to Small Businesses, Non-Profits and Business Executives in the Greater Milwaukee Area.

Greater Milwaukee Area

• Managed the upgrade of club internet services and VIOP phones through the installation of fiber optic lines and wireless access points throughout the facility; increasing connectivity speeds while bundling to save the.
• Installed new EMV chip reader credit card processing system throughout the building.
• Documented and trained employees on new credit card terminals accepting multiple providers through Bluetooth and wireless devices
• Oversaw internal club management software and collaborated with fellow directors to establish reporting templates
• Improved the employee on-boarding process through automating scripting for Identity Management
• Incorporated digital signage offering real time updates of the ongoing club activities and eliminating the need for a manual record-keeping system

• Director of Hotel Rooms
• Organized and motivated employees while supervising hotel operations for distinguished members
• Managed external vendor relations for construction management, software implementation, telecommunication services, purchasing agents, housekeeping and valet servicesOffice Manager/Housekeeping & Concierge.
• Interviewed, hired, trained and evaluated 10+ employees including administrative associates, night auditors, concierge staff, drivers, housekeepers and parking security attendants
• Managed front office operations including club event scheduling, resource allocation, contract negotiations, upgrades, and room rates

Greater Milwaukee Area

• Created templates and tracking for accounting. Trained staff on reporting
• Managed all concierge services, scheduling and payroll for 5 employees

Greater Milwaukee Area

• Night Auditor
• Scheduled updates and constant maintenance of the phone & voicemail systems
• Organized parking enforcement, security, invoicing and regulation of valet