Robert Ullrich Email & Phone Number

Durham, North Carolina, United States

Raleigh Nc

Interacted with functional business teams to define high-level requirements for a sales annual forecasting, planning, and tracking solution. Worked with procurement team to research and find solution vendor candidates, and prepared RFI documentation, ultimately orchestrating vendor solution demonstrations for informed decision-making. Partnered with sales and operational teams to enhance the lead to opportunity process in Salesforce. Led war room scrums and workshops, integrating dashboard analytics for executive oversight, fostering agile execution of enhancements, and establishing a global solution baseline to achieve aggressive sales objectives.● Drove added value with minimal to no extra cost by exploring current systems and unlocking untapped functionalities within the existing platform.● Enhanced usability in Salesforce and CPQ tools, leveraged untapped modules, incorporated AI-driven solutions, and implemented system improvement strategies to generate new leads and maximize operational revenues.● Accommodated unique processes and sales channels as well as elevated existing product groups by introducing streamlined functionalities, migrating strategic CPQ system, and implementing technological updates with global stakeholders.

Durham, North Carolina

Drove the deployment and improvements of Finance and PSO operations SaaS tools (e.g., Coupa, HighRadius Cloud, KLT) for AR, AP, Tax, and Treasury, integrating seamlessly with SAP and BW. Coordinated with business operations teams, senior management, and solution integrators to define project scope and analyze solution options, for making decisions based on business requirements and cost-benefit analysis. Delivered active assistance to process governance team members in updating and simplifying audited governance processes. Implemented a comprehensive testing framework, including a Requirement Traceability Matrix, As-Is and To-Be process flows, and Use Cases, ensuring thorough requirement testing.● Actively recommended process improvements and trained team members on best practices by engaging in the Community of Practice (CoP) for Business Analysis, Quality Assurance, and Organizational Change Management. ● Headed User Acceptance Testing (UAT) with script creation and war room management, ensuring defect-free deployment of the SAP S4 Hana Treasury Module as a Proof of Concept for future transition.● Won multiple awards, including the CIO award in the first year, for achieving on-time and on-budget deployments.● Managed a seamless transition of a high-risk, high-priority project to 100% remote development, delivering on-time and within budget without any schedule adjustments.● Streamlined Accounts Payable (AP) and Accounts Receivable (AR) processes by deploying various financial tools, ensuring effective tracking of vendor payments and customer/partner receipts, with prioritized follow-ups.

Morrisville, Nc

Served as the Product Owner for pricing within Sales, Marketing, and Order-to-Cash (O2C) functions and tools. Supported pricing analytic functions, such as margin analysis, target pricing generation, partner/customer auto pricing functions in a bid portal by creating and deploying several custom tools. Oversaw the significant system enhancements by leading the development and deployment of SAP CRM as a Configure, Price, Quote (CPQ) tool across all geographies. Directed and supported the review, problem analysis, and solution development for assigned application/process projects, while maintaining compliance to schedules and deadlines. Provided recommendations on appropriate technology and procedures for implementing solutions, including making informed decisions on Make-Buy considerations. Aligned project objectives, organization, and scheduling with stakeholders across all geographies by planning, developing, and preparing presentations, proposals, and system solutions.● Played a pivotal role in accelerating transformation and integration of a comprehensive business (Lenovo X86 Server from IBM) into the strategic system, surpassing believed timeframes by years.● Harmonized various processes into a worldwide solution by transitioning global deployment to a cloud-based Configure, Price, Quote (CPQ) system on the Salesforce platform.● Facilitated the development of continuous data reporting/dashboard solutions, emphasizing CPQ functions, to establish end data for sustained business growth.● Aligned IT tools and processes with a unified global standard, collaborating with stakeholders and global leaders, while seamlessly integrating localized requirements and migrating acquisitions from legacy tools to our strategic platform.● Sustained business functionality by assessing problems, gauging risks, prioritizing issue resolutions, and devising workaround solutions.● Orchestrated a significant reduction in critical cycle time by implementing analytics