Robert Upson Email & Phone Number

Kingston Upon Hull, Gb

Hull

Travelled around the world solo visiting many different countries and experienced some amazing different cultures.

Hull

- Act as a first level of contact for repair network members, clients, suppliers, customers and partners and provide progress updates as required.- To be responsible for providing network support by updating and maintaining IT system tasks accurately within internal / external SLA’s.- Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards. - To promote our business and that of our clients by providing exceptional and friendly service at all times- To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner.- To ensure the accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails.- Ensure that new Bodyshops are contacted and liaised with from first contact through to making them live on the network.- Ensure that new Clients are set up and maintained, by liaising with the Management team, IT and Vizion partners such as Autoflow / Pure, enabling an efficient transition onto the Vizion Network.- Manage the processes for Bodyshops On and Off Hold, efficiently and professionally- Ensure repairer adherence to agreed SLAs.- Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients’ values.- The completion of duties as required from time to time by the Management Team.- Manage complaints in line with policy

East Yorkshire, Hull

- Identification and development of both new suppliers and customers. - Attendance at exhibitions to market our services in heavy haulage.- Planning and Prioritisation of workload.- Recognising customer needs and how each individual enquiry is laid out. - Daily interface and mediation with Suppliers and Customers.- Quote generation using bespoke software.

Hull, United Kingdom

- Supervised and organised the mass production of various lines of bespoke laminated and timber products. - Monitor process and product quality to ensure efficient production and Customer satisfaction. - Materials planning and usage control.

Hull, United Kingdom

- Initiate a meeting between Hull FC and the NHS, this was the first partnership of its kind that has been set up solely for the well being of the community. - Worked with individuals from different religions and cultures to provide health support. - Assistant individuals in weight loss and general well being. - Cold calling B2B sales promoting a concept and client engagement programmes. - Building relationships with organisations to be used in partnership, IE: Stop Smoking campaign.- Recorded data to develop personal weight management plan and report writing on Microsoft Word through Excel spreadsheet. - Managed client contracts with buying from local organisations such as NHS organise and arrange the launch to be covered by region TV and local media. The local community are now benefiting from this exciting partnership

Hnd In Sport And Leisure Management, Sports Studies

Sport & Leisure Management

Education record