Robert Van Bramer Email & Phone Number

Rochester, Ny, Us

Darien, Connecticut, Us

Herndon, Va, Us

South Jordan, Utah, Us

Responsible for all aspects of local and global networkinfrastructure including routers, switches, firewalls, MPLS, servers, VoIP, Active Directory,Exchange and VMWARE – Technically proficient with all systems listed.• Manage staff of three analyst’s daily activities and help desk ticketing system.• Responsible for $1,000,000+ IT infrastructure budget – servers, PCs, copiers, licenses,network hardware, corporate and cellular phone plans.• Member of Sustainability team – Cross functional team that created new ideas to lowerenergy and raw material consumption while also reducing waste.• Maintain SAP systems and coordinate activities of various vendors, consultants andoutsourced Basis technicians.• Deployed Sprint MPLS network to Rochester, Indiana, and UK offices.• Installed Mitel VoIP PBXs in US, UK, and Indiana offices. Enabled IP trunking over MPLSand deployed Mitel Teleworker sets to remote sales reps.• Consolidated dozens of older production servers on to VMWARE ESX utilizing Dell Serversand EqualLogic iSCSI SANs. $45k in annual savings plus reduced power and coolingexpenses. Upgraded ESX from 2.5 to 3.0 to 3.5 to 4.0.• On site deployment of VMWARE to Sentry locations in US, UK, Japan, and China withphysical to virtual migrations of production servers.• Developed and tested Corporate Disaster Recovery plan based on worst case scenario. Ableto restore 90% of business function in less than 36 hours.• Successfully negotiated reduction in telecom rates to $0.017 / minute. $120k annual savings.• Installed wireless point to point microwave radio solution between corporate headquartersand warehouse two miles away eliminating need for second phone switch and recurringmonthly T1 costs. $10k in annual savings plus 30x greater bandwidth.• Updated DataCenter with three phase15KVa UPS, 80KVa generator, and redundant AC.

Analyze, design, sell andimplement networks for customers based on voice and data requirements. Responsible fornetwork operations and IT staff for company offices in Syracuse, Rochester and Buffalo.· Deploy networks comprising of routers, switches, Firewalls, T1, DSL and Wireless for Universities and businesses of varying sizes.· Design and implement Microsoft Windows 2000/2003 client/server networks featuring Small Business Server and Windows 2000/2003 Terminal Server.· Manage projects of various complexities and magnitude.· Set up Virtual Private Networks using various technologies to connect remote locations together efficiently with large cost savings relative to Point to Point connections.· Design and coordinate installation of secure high speed wireless infrastructures for the support of voice and data.· Practical experience installing Cisco switches, routers, and PIX firewalls, SonicWall, SMC and HP ProCurve switches, Proxim Tsunami 45 and 100 wireless Ethernet bridges.· Work with Inter-Tel and Mitel IP Telephony platforms to integrate Voice over IP to deploy IP phones to remote locations.· Install Blackberry Enterprise Servers for redirection of wireless email.· Train sales force on how to sell networking solutions (products and services).· Facilitated company becoming a Microsoft Certified Partner and a Cisco Certified Premier Partner.· Assist with national PBX installations pursuant to contract with U.S. Department of Justice.· Regularly met with executive leadership to discuss company growth and cost saving initiatives.

Decide and implement all IS and IT functions on an enterprisebasis for manufacturer of Point of Sale (POS) equipment.· Completed NT 4.0 MCSE in less than one year using only self-study methods. Passed all exams on the first attempt and scored a perfect 1000 on the Networking Essentials exam.· Installed a new network comprised of Cisco Catalyst 1900 switches, various hubs, a Cisco 2501 router, and a T-1 Internet connection via NT Proxy Server acting as a firewall.· Set up Exchange Mail Server to route mail through Proxy Server and for Proxy Server to listen for incoming mail. Contracted Frontier's GlobalCenter to provide mail store and forward services in the event the local Exchange Server lost internet connectivity.· Set up a new NT Engineering domain and integrated it with the current company domain using trust relationships.· Installed InoculateIT anti-virus software on every server and workstation. Enabled auto download and automatic client update of newest virus signatures on a weekly basis.· Installed ARCserveIT backup software on each server and implemented a process for backup and tape rotation.· Enabled remote users to dial in over two analog lines using NT's Remote Access Service.· Set up a Dell Power Edge 6300 server with NT 4.0 and Oracle Server to host Industrial and Financial Systems (IFS) ERP software.· Deployed Oracle Client to every workstation in preparation of ERP project. Set up links to applications hosted on the server to minimize both the time and cost of upgrading and administration.· Replicate and maintain Oracle databases pursuant to IFS needs and recommendations.· Create and document IS and IT policies and procedures.· Evaluate and recommend new hardware and software.· Over see day to day actions and productivity of a small staff. Conduct performance and wage reviews. Mentor and coach employees towards certification.

· Scheduled projects and new implementations based on SA and customer availability.· Responsibilities included administration of Novell 4.1 and NT 4.0 servers and user accounts and the support of 600 end users.· Upgrade user PCs to NT 4.0 and migrate from MSMail to Exchange\Outlook 98.· Troubleshoot and repair problems on servers, workstations, laptops and network equipment.· Maintain wiring closets to ensure connectivity of network drops between hubs, switches, and routers. Monitor network activity and make recommendations as needed.· Participated in the EDS Mentors and Tutors program. Spent one hour per week working with a sixth-grade student at the Monroe Middle School. Helped the student build self-esteem and listen to the challenges he was facing at school and home.

Provide end user technical support for Sony VAIO PC and Sony computerperipherals.· Responsible for knowing and trouble shooting all aspects of a PC while delivering a high level of customer service.· Main responsibility was for the continuing education of the Technical Support Specialists (TSS) who were answering the phones.· Ensured that the TSS were aware of the newest bugs, drivers, patches, and fixes. Handled irate callers and acted as tier II support for difficult calls.· Worked with a TSS to develop an application to track the calls that were transferred to SONY headquarters. This information was used to generate a daily report for management to lower the number of calls that were transferred to Sony's upper tier technical support.

Bs, Geo-Physics

Bachelors Of Science, Regents