Robert Van Niekerk Email & Phone Number

Lincoln, Nz

Christchurch, Canterbury, New Zealand

Contract remediation of customer contracts in preparation for new system release; as well as the post release business, and system support for the new warehousing and billing changes.

Pretoria, Gauteng, South Africa

Currently I am halfway through the third-year level of my degree in Business Information Systems and will be completing my degree at the end of 2022.

Christchurch, Canterbury, New Zealand

Reporting to the Test Manager, I was responsible for testing the upcoming Infor M3 implementation. My duties included:- Test planning- Analysing and extracting the business rules and requirements from the requirements specifications- Designing and executing the test cases to test the ERP system- Reporting my progress to parties concerned- Logging and managing defects and issues discovered during testing- Regression testing of issues and defects- Planning daily activities- Guiding and mentoring contractors and junior test analysts

Christchurch City, Canterbury, New Zealand

Reporting to the Service Delivery Manager, I provide application support for the Infor M3 ERP solution which is being implemented within Alliance. Responsibilities include:• Documenting potential process improvements• Collaborative support to Alliance Group users• Tracking and measuring incidents to SLA• Providing resolution to ticketed issues within SLA• Ensuring that there are no breaches of security processes and procedures• Maintaining password control• Promoting safety• Analysing Outbound Shipment manifest issues and providing a solution

Centurion, Gauteng, South Africa

Reporting to the Senior Manager for Governance and Systems in the Eskom Project Office, I was the Technical Support Analyst and Senior Consultant responsible for testing systems. In this role, I was tasked with ensuring that software systems remained operational, with minimal downtime. I also regularly assisted with functional and non-functional test scripting.• Increasing user take-on and training within the organisation• Establishing favourable working relationships with stakeholders across multiple departments and at all levels of business• Managing and maintaining the site installation testing platforms• Managing hardware and software upgrades• Managing the upgrade of all testing software, software installations• Managing licensing and user access• Providing level 1 and 2 systems support for the HP software testing suite of tools• Providing systems support and administration• Managing regular disaster recovery tests• Managing data backup and recovery• Managing the file servers and sharing • Performing ad-hoc project backups• Providing custom reports for the operational teams• Advising and mentoring the testing teams as to good practice

Centurion, Gauteng, South Africa

Reporting to the Manager in charge of the Eskom Testing Centre of Excellence, I was the Lead Test Analyst responsible for reverse engineering their Customer Care and Billing application for the purpose of recording the requirements and manual test cases into their test management tool and creating an automated test suite. Later, as the Technical Analyst in charge of Testing Systems, I provided valuable technical guidance for the establishment of the Testing Centre of Excellence.• Champion for the Testing Centre of Excellence• Extracted system requirements• Test planning, design and scripting• Provided user training and created awareness• Created custom reports using SQL and MS Excel• Provided level 1,2 and 3 systems support and system administration• Implemented test centre processes relating to the Software Test Management tool• Managed and maintained the software test management tools• Implemented and managed data management processes• Managed the testing software library and shared folders• Managed hardware and software upgrades, and patch management• Assisted the functional and non-functional test teams with automation and load and performance testing

South Africa

Reporting to the Test Manager of the Vodacom Corporate Applications team, I was the Lead Test Analyst and played a key role in the successful implementation of the VodaManage platform on Websphere and DB2, working in an Agilesque environment. I was also responsible for the successful implementation the Vodacom campaign management tool (Emagine) and business-as-usual testing of bug fixes and minor enhancements to subscriber, billing and subscriber line programs/routines on the Informix database.• Champion for testing• Reviewing requirement specification documents• Extracted the testable requirements from documentation• Estimating testing effort for each undertaking• Preparing the test plan for each initiative• Test planning and design, test case/script design and executing manual test cases• Executing unit, system, and integration tests• Retesting bug fixes and performing regression testing• Using smoke tests to verify the quality of code delivered• Using sanity testing to verify bug fixes in the new build• Performing unstructured and ad-hoc testing where required• Defect triage• Logging, reporting, and managing defects discovered during testing• Producing test summary and closure reports• Creating and submitting daily summary and weekly progress reports• Establishing and nurturing inter-departmental relationships

Midrand, Gauteng, South Africa

Reporting to the Test Manager of the Vodacom Corporate Applications team, I was the Lead Test Analyst and played a key role in the successful implementation of the VodaManage platform on Websphere and DB2, working in an Agilesque environment. I was also responsible for the successful implementation the Vodacom campaign management tool (Emagine) and business-as-usual testing of bug fixes and minor enhancements to subscriber, billing and subscriber line programs/routines on the Informix database.• Reviewing requirement specification documents• Extracted the testable requirements from documentation• Estimating testing effort for each undertaking• Preparing the test plan for each initiative• Test planning and design, test case/script design and executing manual test cases• Executing unit, system, and integration tests• Retesting bug fixes and performing regression testing• Using smoke tests to verify the quality of code delivered• Using sanity testing to verify bug fixes in the new build• Performing unstructured and ad-hoc testing where required• Defect triage• Logging, reporting, and managing defects discovered during testing• Producing test summary and closure reports• Creating and submitting daily summary and weekly progress reports• Establishing and nurturing inter-departmental relationships

Centurion, Gauteng, South Africa

Contracted as a tester for different positions at numerous customer sites, I was responsible for executing the test packs and logging of defects for proprietary client applications at:- Nedbank (Sandton, Johannesburg)- ABSA Bank (Johannesburg)As I progressed I was promoted to Test Analyst where I further worked on client applications and web applications at:- Caesar's Palace (Kempton Park, Johannesburg)- Vodacom (Midrand, Johannesburg)