Co location management and capacity planningSystems maintenance and monitoringPlan, design and implement new solutionsReporting, system documentation, policies and training procedures

Manage windows systems infrastructureDesigned and deployed a virtualized system using XenWork with managers/leads of other departments to resolve system and customer issuesMaintain Microsoft partnership and relations with hardware/software vendorsSetup, automate, and provide systems support

Provided support for D-Link wired/wireless products, L2, L3 switches, firewalls and routersInterviewed potential candidates, and trained new technical staff Tested products and reported issues/bugsRMA approval and processing

Contracted by Odyssey Solutions to work for REMEC Nanowave TechnologiesSupported an Active Directory domain of 120 workstations, spread across three buildingsDeveloped a disaster recovery plan for MSSQL, Exchange and Accounting dataProvided phone and desktop support for users, managed ticket system effectivelyAccount management for Baan, ADP payroll software, implemented security polices Maintained network hardware, servers, desktops, laptops, printers, Cisco equipment, 3Com switches and Intel Shiva VPNMaintained Exchange 5.5 mail server and email clients

Supervised a team in the preparation and mailing, of tax packages to brokers and clientsReported to the project manager Verified outgoing tax receiptsAssisted the portfolio accountants with tax requests from portfolio managersSent all mutual funds and tax documents out on time

Assisted in windows 2000 migration and Active Directory setupMaintained local network, user accounts, profiles and policiesConfigured Terminal Server and interacted with consultants during implementation phaseProvided phone support for remote clients