Robert Vincente, Ba, Computer Science Email & Phone Number

New Jersey, United States

Manage global infrastructure for networking, servers and helpdesk encompassing seven technical staff (Help Desk, Network Admin). Maintain technology resources to achieve 100% up-time, full reliability and exceptional end-user satisfaction. Spearhead IT projects such as Win10 deployment, network intrusion scanner implementation, new helpdesk software selection and introduction of industry-leading infrastructure.PROJECT HIGHLIGHTS:Cybersecurity Leadership:* Led network team with PM’s from Arctic Wolf to deploy/configure Arctic Wolf appliances across 22 sites. * Directed desk-side and server team to deploy Arctic Wolf agents to 450 user workstations and 80 Windows servers for monitoring client workstations and Windows servers. * Led server team to deploy risk management virtual server or internal network scanning & domain controller monitoring.* Oversaw network team in coordination of Avertium to perform penetration testing yearly. I* Directed server and desk-side team to deploy Microsoft Advanced Threat protection to global workstation and servers.* Ensured that SME'S identified alerts from Arctic wolf portal.Integration Leadership:* Led technology integration for corporate acquisitions. * Migrated user data from Teams/SharePoint and Exchange email from O365 tenants. Projects and Process Management Leadership:* Retired Windows FTP server used for client’ file retrieval by replacing it with SharePoint site. * Managed global cutover of Skype for Business-to-Teams. * Completed Windows 10 rollout globally.* Established new VMware production environment to retire outdated hardware in datacenter. * Ensured company up-take of training courses that users required for Team, SharePoint, Outlook, Win10.* Coached team to document patching process for Windows & Linux servers. * Evaluated SDWAN technology to replace current WAN infrastructure.* Prepared deployment of new helpdesk ticketing system using Datto portal for users.

Greater New York City Area

Collaborated with Architect team on new solutions for clients such as using VMware HCX to migrate to IBM Cloud. Worked together with Cloud team to provide clients with POC of VMware HCX and helped design and solution the deployment.Cloud Technology Leadership:* Led cloud migrations teams in client consolidation of datacenter footprint to lower data center costs. * Advised solution teams and Project Managers in new approaches and validation of plan design. Coordinated creation of runbook build with IBM Cloud migration Project Manager Network and Infrastructure Lead.* Led multiple teams in client RFP’s by gathering requirements for information technologies in multiple disciplines.* Directed subject matter experts to properly follow architectural design for implementation of request for service.Escalations and Project Leadership:* Handled Priority 1 cases for operating companies under the WPP umbrella. Engaged Incident Management team for communication and escalations.* Advised India-based teams on troubleshooting issues with Active Directory, VMware, Storage and Firewalls.* Worked with overseas India teams to support the following technologies: - Storage - Windows - Active Directory - Server hardware - VMware - Firewall security. Directed India teams and ATT SMEs in successful projects such as:o Replacement of Cisco MDS Fabric switch with India storage teamo Upgrade VMware ESXi hardware and Virtual Center to 6.5 and migration to distributed network switcheso Installation/configuration of MS STORSIMPLE appliances and coordinate with client to migrate data files o Planning of primary datacenter electrical outages for multiple WPP operating companieso Architecting/migration of client workloads to IBM VCS HCX cloud. 3Par Storage software upgradeso Software upgrades to Cisco ASA Security applianceso Directed India and regional IBM staff to rebuild after client virus attack. Rebuilt physical & virtual servers

New York, United States

Originally hired by GroupM and migrated to IBM upon the acquisition of this business unit in 2015Managed global CheckPoint environment, developed security policies, configured fully meshed global VPN topology. Cisco ASA: Collaborated with Global Security Team to migrate Checkpoint to Cisco ASA and DMVPN. Configured VPN tunnels; implemented security policies to include third party VPNs. Maintained Cisco’s Next Generation ASA 5500-X series Appliances. Served as Tier 3 escalation point for Network Security.Citrix NetScaler Appliance and VPXPerformed installation, configuration and documentation of NetScaler infrastructure, comprised of Citrix NetScaler appliances: 7000, 7500 MPX and VPX. Documented/coordinated upgrade process of new software releases. Led configuring GSLB, Load balancing VIPs, DNS pointers, Content Switches, and SSL certificates.Citrix XenApp:Performed installation, documentation and management of Citrix Xen App 6.0 infrastructure, as well as configuration of license and packaging server and configuration of web interface using AD and RSA authentication.EMC RSA Authentication Manager:Upgraded/maintained RSA Authentication Manager. Documented procedures for assigning tokens and configuring mobile devices. VMware:Maintained VMWare farm 5.5. Developed Host profile for Cluster deployment. Performed network configuration of vSwitches and Nexus 1000v; provisioned SAN storage for VMware clusters and virtual clients.HP 3Par SAN:Maintained 3Par Storage SAN Arrays. Responsible for zoning of storage adapters on Cisco MDS switches. Managed upgrades of the HP/3Par SAN storage software. Windows Directory Services:Maintained multi-forest Active Directory environment consisting of over 35000 internal users and 6000 external users.SecureFTP System:Managed and maintained IPSwitch MoveIT DMZ server.Infoblox Systems:Managed and administered Infoblox system for DNS entries and DHCP.

Greater New York City Area

Started at this organization before 2000 and held the following accountabilities from 2000-2002* Progressively promoted from a Network Administrator role to Manager of Information Technology.* Managed team consisting of 15 IT professionals. Conducted performance evaluation for IT staff.* Managed budget and tracked allocations of resources.* Managed regional office moves and new office mergers.* Supported a user environment of 700+ users.* Maintained local/regional data centers

Ba, Computer Science

Route – Implementing Cisco Ip Routing

Cisco – Firewall 2.0 Deployment Asa Firewall Solutions

Cisco – Asae Asa Essentials

Cisco – Securing Networks With Cisco Routers And Switches (Secure)

Vmware Vsphere: Fast Track V5.0