Robert Parsons Email & Phone Number

Langhorne, PA, US

United States

• Develop and manage a team of people to deliver a clean, dry, shiny vehicle to the customer in a safe, fast, and friendly manner while controlling the costs of operation, increasing the sales, and maintaining the.
• Training and overseeing employees on safety, quality, and standard operating procedures for their functional areas as well as making the schedule and reinforcing all company procedures.
• Completing the purchasing for the location, completing all required written reports, and resolving all customer complaints and damage claims.
• Operation of the DRB/XPT system and wash tunnel equipment with the ability to perform any of the positions staffed at the wash.
• Performing safety checks and preventative maintenance on all necessary equipment.Monitoring and maintaining chemical usage and supplies.

Bensalem, Pennsylvania, United States

• Over 25 years in the motor vehicle inspection business in California, New Jersey, Louisiana, Hawaii, andVermont has positioned me as an operational expert in the centralized and decentralized motor vehicleinspection.
• Bid Proposal development
• Process development
• Safety process development
• Staffing Planning
• Health & Safety Planning

Tampa, FL, United States

Responsible for managing the total service delivery for up to 45 apartment communities from Wilmington, DE to Harrisburg PA. Providing hiring, supervision, training, and full oversight for 25-35+ Service Valets.Reporting to the Regional Director of Operations and working in collaboration with the sales team to maintain and build the business. Ensuring.

King Of Prussia, Pennsylvania

King Of Prussia, Pennsylvania

King Of Prussia, Pennsylvania

Lawrenceville, NJ

New Jersey Motor Vehicle Inspection Service (NJMVIS). Under contract with the State of New Jersey, Parsons designed, built, Operates and Maintains the 26 NJMVIS Centralized Inspection Facilities (CIF).Directly manages the southern region of the state while also managing the entire CIF network of 26 locations through two region managers.Works closely with.

Waikiki, Hawaii

Assisted in startup and testing of the Hawaii Periodic Motor Vehicle Inspection (PMVI) program. Performed program equipment beta testing, station installs and provided customer support for the entire island of Oahu.

King Of Prussia, Pennsylvania

Managed a club of 100 to 160 members. Led the club through the process of incorporating and becoming a 501(C)(7) non-profit organization. Introduced various programs to streamline the membership process, improve communication & efficiency. Club Webmaster, Purchasing Agent, Newsletter Producer, Membership Chairman.

King Of Prussia, Pennsylvania

New Jersey

Managed all 31 CIF locations and the field training department including, 3 Region Managers, 1 Training Manager, 62 Managers & up to 1,100 inspectors.Developed and maintained Standard Operating Procedures, Technical Bulletins and assisted in the development of training materials.Worked closely with call center management and state officials to implement.

Lawrenceville, NJ

Assisted the Operations Director in managing all 31 CIF locations and the field training department including, 3 Region Managers, 1 Training Manager, 62 Managers & up to 1,100 inspectors.Developed and maintained Standard Operating Procedures, Technical Bulletins and assisted in the development of training materials.Worked closely with call center.

Lawrenceville, NJ

Upon contract award, mobilized and transitioned the New Jersey Motor Vehicle Inspection program from state operated to Parsons. Including interviewing and training over 600 employees. Developed and maintained program Standard Operating Procedures (SOP).In operational phase, managed 10 to 15 State Centralized Inspection Facilities (CIF) including 100 to 200.

Hesperia, CA

Upon contract award, provided mobilization and transition services from Parsons Corp to the Foundation for California Community Colleges. Including negotiating agreements with the colleges as well as interviewing and hiring the new Referee inspection and administrative staff.Managed a network of 10 CA-BAR Referee inspection stations located in community.

Arcadia, CA

Managed a network of 10 CA-BAR Referee inspection stations in the greater Los Angeles area. Provided management, training and technical oversight to up to 20 employees as well as customer support to the motoring public. Provided program demobilization and transition to the new contractor upon contract end.

California

Managed several CA-BAR Referee facilities in Riverside and San Bernardino counties. Worked closely with local BAR representatives. Performed state referee inspections to ensure compliance with rules and regulations while providing excellent customer relations. Provided "Special Action" documentation to state BAR representatives for administrative actions.