Robert Walker Email and Phone Number
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Robert Walker personal email
A highly motivated, success orientated, commercial leader. Extensive experience in the hospitalityand leisure industry with a strong client satisfaction and revenue generation focus. Proven record of generating year on year growth in competitive regions through brand enhancement, generation of innovative initiatives and talent management. I have over 20 years experience in branded operations, setting strategy and delivering commercial objectives whilst creating a highly engaged teams and developing future business leaders. Attracting and developing talent is key to the success of any organisation and is the foundation to my approach as as a business leader. Having been a mentor and assessor for the Intercontinental Hotels Group European General Managers Future Leader programme I have had the pleasure to support new talent entering the hospitality sector. The hospitality sector needs great talent and I have always loved to help those around me grow and achieve their potential. As Interim General Manager Hilton Bournmouth I was responsible for project managing the transition from Hilton Managed to a Franchise operations. Implementing the new management company systems and processes of Michels and Taylor Hotel Management . As Director of Operations for London Town Hotel Group responsible for leading the General Managers if the 7 Hotels in the group. Including brands such as Indigo London-Paddington and Mecure brands. 2018 will see the refurbishment of the Ramada Leicester to the Holiday Inn Brand . Working in partnership with Bespoke Hotels .Following a career break I and now General Manager at Jurys and Leonardo Hotels leading the team at Jurys Inn Watford city center Hotel.
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Cluster General ManagerLeonardo Hotels Uk & Ireland | Formerly Jurys InnSt Albans, Gb -
Cluster General ManagerLeonardo Hotels Uk & Ireland | Formerly Jurys Inn Jun 2022 - PresentEngland, United KingdomGreater London Multi unit leader. -
General ManagerJurys Inn Hotel Group Aug 2019 - Jun 2022England, United KingdomBusiness leader of City Center 216 bedroom Hotel in the heart of the business sector. -
Director Of Operations UkLondon Town Hotels Oct 2017 - Apr 2018United KingdomLeading General Managers to deliver great guest experience, employee satisfactions and financial returns for our 7 Uk Hotels. Working in partnership with Bespoke Hotels . -
Cluster General ManagerInterstate Hotels & Resorts Apr 2015 - Sep 2016Solent RegionAs a result of a hotel sale and management company takeover I was directly responsible for ensuring a smooth transition between the organisations during a period of enormous change and potential instability. I successfully maintained profitability, client satisfaction and employee engagement, with particular focus on one of the regional hotels I was directly responsible . ( Holiday Inn Southampton) - Responsible for the successful delivery of the transition of ownership including brand… Show more As a result of a hotel sale and management company takeover I was directly responsible for ensuring a smooth transition between the organisations during a period of enormous change and potential instability. I successfully maintained profitability, client satisfaction and employee engagement, with particular focus on one of the regional hotels I was directly responsible . ( Holiday Inn Southampton) - Responsible for the successful delivery of the transition of ownership including brand identification, financial reporting, purchasing and supplier changes, implementing new IT and HR systems. -Achieved P&L cost reduction during first year of operations contributing to an overall financial benefit of £1.6m .- Implemented the new Holiday Inn brand "Open Lobby " concept and Executive bedroom refurbishment working alongside corporate marketing to create a brand wide identity. - Developed and influenced key stakeholders in the buy in of new commercial marketing and social media campaigns . Show less -
Cluster General Manager- Solent RegionIntercontinental Hotels Group (Ihg®) Apr 2013 - Mar 2015Solent Region-Combined turnover of £19m , 558 bedrooms, 29 meeting rooms, 8 food & beverage outlets and 4 health clubs with 4200 members - Delivered 11% revenue growth and 15% profit growth. - Managed regional conference office and associated regional sales and marketing strategies with an annual turnover of 4.6m - Responsible for leading the General Managers and 285 employees through the 12 month sale process of the Hotel portfolio whilst maintaining business continuity. -
Cluster General Manager Kent RegionIntercontinental Hotels Group (Ihg®) Dec 2010 - Mar 2013Kent Region- combined turnover of £14.3m, 460 bedrooms, 25 meeting rooms, 8 food & beverage outlets and 2 health clubs .- Delivered 8.5% revenue growth and 5% profit growth. - successfully transformed 3 underperforming hotels to be ahead of fair market share. - One of only 4 Cluster Managers in UK&I portfolio of 65 hotels. -
General Manager - Holiday Inn Reading South Jnc 11Intercontinental Hotels Group (Ihg®) Dec 2005 - Nov 2010Reading, Berkshire, United Kingdom- Turnover £6.1m , 202 bedrooms, 9 meeting rooms, 3 food & beverage outlets and Health club. - Developed and delivered sales & marketing intrusion plan to mitigate the impact of new hotel supply into the market of some 900 bedrooms . Resulting in market share growth of 11 index points (RGI) to 0.96 index. - Implemented the successful implementation of a regional Thames Valley conference office at the hotel producing an annual turnover of £5.2m. - Managed the hotel through a 2m… Show more - Turnover £6.1m , 202 bedrooms, 9 meeting rooms, 3 food & beverage outlets and Health club. - Developed and delivered sales & marketing intrusion plan to mitigate the impact of new hotel supply into the market of some 900 bedrooms . Resulting in market share growth of 11 index points (RGI) to 0.96 index. - Implemented the successful implementation of a regional Thames Valley conference office at the hotel producing an annual turnover of £5.2m. - Managed the hotel through a 2m refurbishment programme including the re-launch and associated PR activities. - Chairman of Reading Hotel Business sector. Show less -
General Manager Holiday Inn London Heathrow ArielHoliday Inn Feb 2003 - Dec 2005London Heathrow- £4.9m turnover , 184 bedrooms, 2 food & beverage outlets and 6 meeting rooms. - Successfully changed the business mix through market insight delivering a 15% revenue and 13% profit growth as well as a 23 point index growth (RGI) taking the hotel to above fair share index of 1.07. -Initiated and managed the outsourcing of the housekeeping function maintaining quality measures whilst delivering a 3% payroll saving in year one .
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General Manager Holiday Inn London EalingIntercontinental Hotels Group (Ihg®) Sep 2001 - Jan 2003London Ealing- £4.2m turnover. 138 bedrooms, 7 meeting rooms , 2 food & beverage outlets . - Improved market share by 6% to RGI index 1.36 in a declining market . - Improved employee satisfaction score by 15%. -
Various Hotel Manager PositionsForte Hotels Oct 1992 - Aug 2001VariousDetails of early career are available .
Robert Walker Skills
Robert Walker Education Details
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Stamford CfeHospitality And Institutional Operations
Frequently Asked Questions about Robert Walker
What company does Robert Walker work for?
Robert Walker works for Leonardo Hotels Uk & Ireland | Formerly Jurys Inn
What is Robert Walker's role at the current company?
Robert Walker's current role is Cluster General Manager.
What is Robert Walker's email address?
Robert Walker's email address is ro****@****nns.com
What schools did Robert Walker attend?
Robert Walker attended Stamford Cfe.
What skills is Robert Walker known for?
Robert Walker has skills like Commercial Management, Brand Management, Talent Management, Marketing Strategy, Stakeholder Management, Customer Relationship Management, Customer Insight, Revenue And Profit Growth, Multi Unit Leadership, Management, Leadership, Customer Service.
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