With 30+ years franchisee experience in high pressure environment; driving profitability, winning numerous awards ; successfully implemented franchise policy; linking up all aspects of general management including marketing, strategy, training and developmentKey Communicator with the ability to negotiate and sustain profitable business relationships with suppliers, customers and other key stakeholders; skilled in recruitment with the ability to manage performance, make difficult decisions and achieve results; mentor to New Franchisee’s, passionate about giving back to the community and implementing strategic planning measures to ensure long term profitability; competent with technology with the ability to use MS Office Suite, Quickbooks and POS systems A people person who listens first and provides common sense solutions , driving and influencing People and Culture in business