Robert Wardle Email and Phone Number

Working within a newly created function to develop partnerships with some of our largest clients. Exploring opportunities to increase margin and sales revenues across the Dixons Carphone GroupManaging the rewards/employee benefits and salary sacrifice sectors for the team, creating an acquisition strategy and developing the proposition to grow market share while supporting the rest of the team within their sectorsSupported the overall Strategic Partnerships proposition development while project managing individual workstreams, managing stakeholders across multiple functions at various levels Listened to key & potential clients, in external markets, as well as internal team members to support me in moving the proposition forward across my key sectors to allow us to remain competitive and flexible to my client’s needs Demonstrated strong relationship management, commercial understanding and knowledge of the market, mixed with my desire to improve our offering. This has added value and more relevance in this sector to Dixons CarphoneMy experience from this and previous roles within the company, as well as my proven skills and knowledge has lead me to take a key role in all B2B systems developments, user acceptance testing and piloting of processes & propositionsAverage margin to target of 135% and sales of 145% with gross margin % growth of 20% since the creation of the team

After achieving fantastic success in building strong client relationships from the various locations I have worked in previously I was seconded into a role with the corporate accounts team based out of our head office. After building processes internally and establishing even stronger relationships across our larger clients I was offered a permanent roleThis would involve dealing with complex sales and very large accounts, maintaining the highest level of service to representing the Dixons Carphone GroupI supported our company as a multi-channel resource for PC World Business online, stores and the telesales team leading the way in terms of performance levels, outstanding service and mapping out processesI worked on several projects, involving logistics, finance, marketing and CRM to enable our team to achieve the goals set out by the corporate strategy

After re-joining the company in a new City-Centre-based store I was asked by the new Regional Manager to join an established B2B store in PC World in Derby to help build strong client relationships and seek new business opportunities using my skills and knowhow in computing and in effective customer serviceAfter 1 year I was asked to move to a brand new store opening in Loughborough and to head up the B2B centre and grow this from a zero account base.In under 2 years through great colleague engagement and the management’s trust, I grew it to over 500 accounts and many strong regular repeat business, including targeting landlords and schools locally due to the area and developing their awareness of our proposition.

Corporate events manager, building of 'on-brand' corporate websites to allow delegate hosting and bookings for conferences and events which we also organised sound/visual/stage/catering for.Some clients included working for Vodafone worldwide, Cisco Systems, Caterpillar Logistics. Working with top level management and VIPs and also booking travel and arranging incentive trips for clients where every detail had to be researched and taken care of.

Giving technical support and advice to customers face to face and in a sales capacity also, diagnosing issues and booking themIn for the appropriate services.Sales advisor in I.T. And software progressing to B2B sales advisor and account manager. Specialising in networking, SME markets and start up businesses.