Robert Warner Email & Phone Number

San Francisco, California, Us

• OS Project management using Agile ScrumResponsible to deliver technical support task completion for all Infrastructure Release Management Governance projects, QVR and baseline risk remediation, Software installs on deployed servers, Line of Business support change records and work orders. • Responsible for management of Windows/Unix Operating System Engineers support DSO Infrastructure• Manage efforts of International staff in India and Hong Kong• Manage DCS M&S service catalog and Execution Library documents and processes/flows• Review process and increase productivity• Provide Technology leadership & technical strategic direction over the enterprise Workflow Automation Project (strategy, process, standardization, automation, security)• Manage resource forecasting on a monthly bases and budget• Provide project status and metrics• Created Standards, presentations, metrics and processes for Workflow Automation• Promote One Team One Goal direction to my team and partner groups• Review and approve all Infrastructure Release Management and Governance and Change Management requests• Handle all other Manager responsibilities and assignments.• Advanced Microsoft office skills• Improved productivity in group by 400% in one year via process improvements and staff training

Application project work at Wells Fargo's Lending group. doing infrastructure and tech refresh projects.

Recommend and Communicate to management on process and direction improvementDevelopment of Road Map, Strategy and organizational realignmentConsult and recommend Production Support Vendor Change Management consulting to Sr Managers Manage middleware engineering teamKey Participate on compliance and audit projects

Gilbert, Az, Us

Retail and Wholesale gifts, paper products, toys and Restaurant

(Corporate Information Protection, Operating System Engineering, operations, Virtualization) Managed and organized the Virtualization Group which included, Architecture & Strategy, Engineering, Build & Support (incident and problem management), and capacity planning and reporting.Created a wholesale EHS production support team using US and India resourcesAssisted in STSP process developmentManaged Wholesale Service Delivery teams Build and Support team which included OS, Middleware and application supportManage Operating System Engineering for the EnterprisesOversee building of UNIX and Windows servers Support HP, Sun, AIX, Linux and Windows operating systems Manage Open Systems Security Department and budget Evaluate, define, establish and maintain security controls for the Tandem, VM, UNIX & Database system OSS supports Maintain OSS Service Level Agreement with the customers Program/Project Management for security related issues Produce and implement audit responses and corrective actions for security issues Review security and technical support personnel's daily use of privileged ids Provide Security knowledge and direction for OSS staff members Maintain and control large department budgets

San Francisco, California, Us

Manage IT Security Department and Budget; reported to Director of IT with dotted line to CIO. Evaluate, define, establish and maintain security controls in a multi-platform, client server environment (UNIX-Sun Solaris, Windows NT, Oracle) and application security for PeopleSoft, President 2000, firewalls and voice systems Create and publish companywide IT Security Policies and Procedures Program/Project Management for security related issues Evaluate Enterprise System Management Systems Produce and implement audit responses and corrective actions for security issues Implement and enforce compliance standards Handled Information Security support line. Internal security consulting Direct and report security incident investigations Provide security direction to the other security groups Manage and perform IT Facilities coordination for office and data center spaceLead DC remodeling project Communication of security information and responsibilities to the business units.

Amherst, New York, Us

Management of the Information Security, E-Mail and Change Control departments Development, maintenance, and enforcement of Information Security policies and procedures Ensure integrity of all computer Logon ids on the Mainframe, PC and Client Server platforms for the company's main TIG insurance account Coordinate/Approve all system change requests Project Management of Information Security projects Manage Security Audits and responses Review and test all new releases of security software for all platforms Provide security consulting for the TIG Insurance contract PC virus support

Manage the Information Security and Customer Support Help Desk and E-Mail administration Development, maintenance and enforcement of Information Security Policies and Procedures Ensure integrity of all computer Logon ids on the Mainframe, PC and Client Server platforms Project Management of Information Security projects Participate in Production Control's change control approval process Responsible for audits and responses on department issues Provide PC Virus Detection support

Oversee and support Business Systems Analysts to maintain effective and efficient daily operations of the Information Security department Provide PC Virus Detection support Responsible for all security audit responses Development, implementation and maintenance of PC based Laser Check Printing security system Provide internal security consulting

Us

Created, organized and managed the Data Security department Responsible for the administration, development and maintenance of the Data Security systems for all GTEL computer systems Developed and published the Data Security Policies and Procedures Responsible for security audit responses Project Management for all Data Security projects

Responsible for the installation of terminals, controllers, printers, patch panels, POS and PCs Supervised Operations and Network staff

Leadership of operations and maintenance of the operations center Supervised computer operators COBOL Programming on the Motorola and NCR mini-computer systems Analyzed and fixed any JCL errors Security Administration

Education record

Business Management And Computer Science

Education record