Robert C. Warnock Email & Phone Number

Vernon Hills, Il, Us

Itasca, Illinois, United States

Processed orders placed by sales force.Processed orders and credits received electronically via portals.Set up new accounts, and updated existing accounts.Improved and revised existing internal processes.Provided freight quotes to internal and external customersDispatched installation and repair requests through Salesforce.Prepared commercial invoices for export shipments.

Vernon Hills, Il

Process stock requisitions and demo orders for internal/external sales force.Corrected errors in orders submitted via web-based ordering system. Tested automated order entry for online credit card ordering system prior to implementation.Tested Oracle Siebel and EBS prior to data conversion.Provide support for Canadian resellers and partners, including order processing and follow up.

Rancho Cucamonga, Ca

Processed customer orders, and provided shipping information.Assisted IS department with processing of EDI orders. Answered product inquiries.

Wheeling, Il

Processed orders placed by sales force and retailers, while working directly with large retailers to ensure order quality.Maintained customer database utilizing Oracle 11i.Tracked inventory to determine shipping locations for orders.

Chicago, Il

Maintained and updated existing customer database.Assisted sales force in establishing and maintaining new and existing client relationships. Worked with customers to ensure that orders were completed to their specifications.Worked directly with shippers to provide reliable, economical shipping rates for large orders.

Chicago, Il

Worked directly with customer service and order departments to ensure customer orders were shipped correctly.Contributed to the implementation of a new relational database and order capture system; tested, debugged, and analyzed software. Worked with programmers and department managers to implement effective software changes.Ensured the data integrity of order entry system by researching, recommending, and implementing innovative applications.Defined, structured, created, and maintained item, supplier, and pricing records in a database containing over 55,000 records.Set up and maintained items for the Internet and order capture database.

Chicago, Il

Ensured the integrity of EDI orders, as well as orders created through the computer-assisted maintenance and automated order placement programs.Administered user testing and Y2K testing of in-house software, and troubleshot data issues for the order fulfillment department and the sales field.Assisted the sales force in establishing and maintaining new and existing client relationships. Contributed to a complete update and revision of the existing training manual.

Ba, Mass Communications

Education record