Robert Weckesser Email & Phone Number

Livonia, Mi

Contributed Applications and Analysis support of Hospital-based processing systems for Patient Management, Financial Services, Supply Chain and User Access management. • Supported Trinity's implementation of NetIQ's Identity Governance, running on Windows 2016 and Tomcat. Previously supported the Access Governance Suite product, under Linux.• Contributions to Identity Governance/Access Governance Suite support included software, upgrade, and specific software patch installation, configuration of test environment, customization of email templates, addition of Trinity branding to HTML screens, customization of reports in XML and Javabeans, creation of auxiliary Java applications, creation of SQL queries for reporting purposes, and functional process analysis.Developed Subject Matter expertise of Lawson Supply Chain Security, including Security Codes, Requester privileges, and Hand-Held Device access.• Support responsibilities for Supply Chain Security also included review and audit of System Access Requests, maintenance and enforcement of user access standards, and assistance with Requisition issues pertaining to User Security rights.Provided analysis and programming support of McKesson Series 2000 AS/400 application, as well as financial interfaces to Series. • Analyzed, coordinated, and created process to receive Check and Statement images from Mellon Bank, integrate local batch numbers for indexing, and load the images into IBM’s OnDemand Content Manager system. Later refined this process so that it can run on the i5 as a regularly- scheduled job. Expanded process to send images to a different Content Management system and to replicate it for other Trinity Ministry Organizations. • Analyzed Patient, Insurance, and Charge processing within Series 2000 to create extract files for integration into HealthQuest application.

Livonia, Mi

Provided Applications Analysis and Development support for Air Freight Forwarding processes in AS/400 environments. • Created and maintained Station Settlement process that managed Shipment-based costs and charges between Air Freight Forwarders and their airport-based Stations.• Provided original and maintenance programming support of Air Freight Forwarding software including email-attachment reporting and interactive shipment entry. Modified File Maintenance menu to enhance functionality and professional appearance. • Developed process to use FTP commands to recover individual files from a server and then read FTP output to recover individual file names.

Detroit And Troy, Mi

Contributed Analysis, Development, and Implementation support for a retailer using the JD Armstrong retailing system.• Modified Retail inventory freeze process to run more than 90% faster when performed for all stores.• Provided technical support in Sales Input, Accounts Payable, and Inventory by learning retail system functions and reports.• Created output control process that could automatically direct reports to printer drawers with legal-size paper.• Maintained Credit Card processing and reporting structure interface to JDA system.

Southfield, Mi

Provided Analysis and Development support for an Insurance system for GMAC borrowers.• Created modifications that allowed all customer documents to be printed at the EDS/Troy Print Center, adhering to Print Center policies that maintain ISO Certification.• Attained Legacy System Specialist status.

Detroit, Mi

Contributed Analysis and Development support for and developed expertise with AC Delco Warranty claims entry.• Moved support responsibilities from Flint, MI to Detroit, where other similar systems were supported.• Represented local EDS account on Technical Review Committee that oversaw changes to the mainframe processing environment. Created consistent Go-Live testing process for operating system changes and upgrades.• Analyzed and modified AC Delco Sales reporting process to use data directly from data source. Documented former reporting processes to explain report discrepancies to users.• Participated in technical interviews of prospective contract employees.

Troy, Mi

Provided Analysis, Development, Implementation and Project Management support for General Motors Service Inquiry and Corporate Warranty systems• Served as coordinator of 1994 Uniform Warranty Model Year changes and implementation.• Production System Support for corporate vehicle warranty and service inquiry applications.• Operating System Distribution Coordinator.• Modified Vehicle Information Service System (VISS) to conform to new GM Warranty Information Network System (WINS) standards.• Supported and maintained GM vehicle component database which was used for inquiry purposes and was part of a larger inquiry process for vehicle Warranty analysis.

Auburn Hills And Troy, Mi

Provided and developed Analysis, Development, and Project Management support skills for EDS accounts with IBM System/38 and AS/400 systems.• Provided leadership of GMC Truck File Transmission project. Determined and assigned project tasks to the staff and maintained project reports and individual time entry.• Reviewed and recommended ROBOT Job Scheduler package for EDS Supplier Services account.• Programming/Systems Support for Accounts with S/38 and AS/400 systems.• Attainment of Systems Engineer status (title later converted to Information Analyst).

Plano, Tx

Began professional Information Technology career and developed Personal Computer support, administrative, and mainframe programming skills.• Administered support, acquired, and installed 30-48 personal computers for the account.• Completed EDS Systems Engineer Development Phase I and Phase II, which included an intensive 10-week training program.

Bachelor Of Science (B.S.), Business/Computer Information Systems

Associate'S Degree, Business/Data Processing