Robert Weech Email & Phone Number

I am a performance driven professional with 28+ years experience building and managing successful teams. I work with employees to continuously build lasting customer relationships. I maintain a positive workplace environment, working with all individuals promoting teamwork and accountability, whole remaining flexible to personal needs. Recognized capability to solve problems and assess difficult situations with positive results. Continual work to build a team of leaders.QUALITY ASSURANCEImplement and uphold all Policy and Procedures to ensure employee complianceMeet deadlines and produce on any task or project which has been undertakenSet-up and monitor systems to ensure the upkeep of clean & sanitary workstations; proper rotation of product; department duties are completed; employee job requirements fulfilled Ongoing system check to ensure all needs are covered and the preferred result is obtainedImplemented a ‘Performance Management Toolkit’ to ensure a consistent message in all related criteriaFINANCIALSMonitor and manage daily staffing levels of 50+ employees, labour budgets and operating expenses to meet budgetsIn depth understanding of business statements and situations and information analysis to determine the necessary steps needed for positive progression Maintain an acceptable cost of goods on a consistent basisAbility to assess all equipment and resources in need of repair to determine the best course of action to minimize costs RESOURCE MANAGEMENTRecruit, train, develop and manage 50+ staff to meet and exceed performance expectations by maintaining a positive work environment and keeping an open door for all employee relations openFacilitated Customer Service & Mystery Shop training to site and department staff in accordance with corporate training standardsEnsure communications in place to keep all current and upcoming initiatives relayed to the proper individuals

Listed skills include Food, Restaurants, Customer Service, Hospitality Management, and 30 others.