Robert Weeks Email and Phone Number

• Delivery and assembly of treadmills, bikes, and in-home fitness equipment• Customer relationship, education, and understanding of equipment• Maintenance and refurbishment of new and used equipment• Testing of equipment prior to home distribution• SOP and office practice, management, and maintenance

• Consult with homeowners regarding overall comfort in their home in regard to heat load projections/calculations.• Prepare, finalize, and submit investment agreements along with all other close-of-sale documentation.• Closed $1.3 million in residential business in first year as a full-time specialist.

The purpose of this position was to build and maintain relationships with the MDU communities we serviced. Through marketing efforts and campaigns, my goal was to increase consumer product awareness and subscriber growth.I planned and executed community events, monitored property health, rollout and launched product enhancements, communicated service impacting changes to our customers and maintained detailed property information in our CRM systems.• Build and maintain existing relationships with property contacts/clients, including property management and HOAs.• Facilitate the needs of communities within territory.• Increase product awareness and drive subscriber growth through marketing efforts and campaigns.• Plan and execute community events at properties.• Analyze and monitor “property health” reports/tools. • Launch new properties.• Rollout product enhancements in territory (Houston, Austin, Memphis).• Communicate service impacting changes to customers. • Ensure detailed property information is maintained in CRM system.• Have a solid understanding of products and promotions.

• Directly responsible for ten to twelve technicians and their success to ensure 100% customer satisfaction.• Build a high-performance work team to deliver an advanced level of quality and service in all daily activities• Worked in conjunction with senior leadership and utilizing financial data to drive performance improvements• Create excitement and engage all employees in new business opportunities and strategies• Design programs and practices that deliver a high level of customer satisfaction• Create and maintain strategic business relationships within market, region and company• Direct employee activity to achieve performance goals for the location• Conduct on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards.• Manage fleet-related processes including vehicle maintenance and upkeep.

Specializing in product demonstrations, sales, and marketing for fortune 500 companies.• Direct sales and event marketing.• Recruitment and training for new talent.• Interviewing and screening new candidates• Inventory management.• Analysis and profitability projections.• Identifying trends within the marketplace.• Use strategic and organizational skills to optimize the overall performance of individual team members.