Robert Whited Email & Phone Number

Redmond, Washington, US

• Led cross-functional teams in contracting with large healthcare organizations to support $75+ million in annual sales.
• Developed deal models and contract documents to ensure seamless collaboration across revenue, finance, development, product, and delivery functions.
• Facilitated cross-functional communication and problem-solving to drive successful outcomes for organizations.

Kansas City, Missouri, US

• Leading the Clinical Applications team in managing 48 clinical applications and Millennium domain strategy. This includes software evaluation, contract negotiation, and implementations of 6 net new offering to the.
• Created relationship with CNO, CCIO, CNIO, CPIO to help improve communication between teams.
• Facilitated committees with the client to help improve over-all system performance. Reducing alert fatigue for Physician, Nursing and Pharmacy staff.
• Created relationship with Ancillary VP’s to improve forecasting and project resourcing.

Kansas City, Missouri, US

• Leading the turnaround efforts for a struggling business unit after it was acquired from a competitor. This includes overseeing the sales team, developing strategy, and managing the day-to-day operations. Manage a.
• Created C-suite relationship that changed the image of the business company wide.
• Designed and implemented a new development process that improved over-all communication, efficiencies and quality of development.
• Improved communication between cross-functional teams reporting to different manager.

Kansas City, Missouri, US

• Led the innovation efforts for platform development based upon careful analysis of customer needs and values. Concurrently responsible for market trend analysis.
• Conducted Business reviews across 10 product portfolios, presenting findings and recommendations for new business models.
• Conduct after-action reviews of sales engagements to establish wins, losses, and identify patterns to improve the sales engagements of existing and potential clients.
• Developed a single business site to accumulate market data, sales strategy, and deal reviews into a one-stop tool company wide.

Kansas City, Missouri, US

• Created and reviewed test plans in order to validate software applications prior to client implementation. Responsibilities also included collaborating with manager to increase efficiencies and improve process flows.
• Evaluated relevant testing models to identify and correct gaps in validation processes.
• Worked with clients to give increase confidence in the product platform complying with their exacting standards.
• Improved the quality of the services to clients though the establishment of new testing plans and recommendations.

Washington, DC, US

• Managed the operations for Pathology department, as well as the training programs across various specialties. Led a team of 6 direct reports with a customer base of 41K+.
• Improved communication between cross-functional team members to provide better outcomes to clients.
• Worked with union representatives to increase services to clients and expand the existing union rules.
• Created a program to educate other teams on best practices and to build a working relationship between teams that were at odds with each other.

M.S., Public Safety/ Emergency Managment

Bachelor Of Science - Bs, Criminal Justice

Associate Of Science - As, Homeland Security