• Delivered expert IT support to the Assessor Recorder County Clerk department and the public, resolving software and hardware issues.• Spearheaded the design, development, and implementation of vital county systems during their transition to a virtual environment, ensuring seamless integration and functionality.• Led multi-year projects, including document digitization, software and hardware upgrades, and the introduction of advanced software solutions.• Optimized reporting and… Show more • Delivered expert IT support to the Assessor Recorder County Clerk department and the public, resolving software and hardware issues.• Spearheaded the design, development, and implementation of vital county systems during their transition to a virtual environment, ensuring seamless integration and functionality.• Led multi-year projects, including document digitization, software and hardware upgrades, and the introduction of advanced software solutions.• Optimized reporting and programming through effective communication, analytical skills, and creative problem-solving, enhancing data management application support. Show less

• Engineered, executed, and maintained data exchange interfaces within facility systems, ensuring uninterrupted operations.• Exercised sound judgment and autonomy in decision-making to achieve project goals.• Developed and presented innovative solutions and problem-solving strategies.• Provided technical and functional support for security systems, implementing timely upgrades and improvements.• Managed departmental projects, contributing technical expertise and ensuring project… Show more • Engineered, executed, and maintained data exchange interfaces within facility systems, ensuring uninterrupted operations.• Exercised sound judgment and autonomy in decision-making to achieve project goals.• Developed and presented innovative solutions and problem-solving strategies.• Provided technical and functional support for security systems, implementing timely upgrades and improvements.• Managed departmental projects, contributing technical expertise and ensuring project success. Show less

• Aligned IT methodologies and procedures with customer requirements and regulatory standards, ensuring compliance and efficiency.• Diagnosed network and system deficiencies, recommending and implementing hardware, software, and peripheral solutions.• Supervised data backup systems for all servers, maintaining data integrity across various operating systems.• Maintained and updated security software, ensuring timely distribution of upgrades and patches for desktops and servers.

• Developed proprietary software in accordance with regulatory guidelines and customer specifications, enhancing functionality and performance.• Implemented bi-weekly software updates, ensuring continuous system improvement and reliability.• Conducted rigorous regression and system-level testing to validate software quality and functionality before release.