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Robert Wickman Email & Phone Number

Technology Business Systems Manager | Agile Change Agent at Wells Fargo
Location: United States 13 work roles 2 schools
1 work email found @globalpaymentsinc.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Role
Technology Business Systems Manager | Agile Change Agent
Location
United States

Who is Robert Wickman? Overview

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Robert Wickman is listed as Technology Business Systems Manager | Agile Change Agent at Wells Fargo, based in United States. AeroLeads shows a work email signal at globalpaymentsinc.com and a matched LinkedIn profile for Robert Wickman.

Robert Wickman previously worked as Technology Business Systems Manager – Scrum Master Manager at Wells Fargo and Senior Director of Organizational Transformation and Skills Development at Global Payments Inc.. Robert Wickman holds Bba, Finance from University Of Wisconsin Oshkosh.

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Email format at Wells Fargo

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{first_initial}{last}@globalpaymentsinc.com
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Profile bio

About Robert Wickman

Agile Change Agent, Leader, Coach and Trainer. Seasoned Organizational Transformation Specialist and Agile Coach with over 12 years of experience in leading Agile transformations across large-scale organizations. Proficient in coaching teams and executives, implementing Agile frameworks, and driving continuous improvement. Proven track record of creating a culture of collaboration, innovation, and high performance. Skilled in aligning business goals with Agile methodologies to deliver customer value and achieve organizational success. Experienced in developing customized training programs for cross-functional teams.

Listed skills include Business Analysis, Sdlc, Business Process Improvement, Requirements Analysis, and 15 others.

Current workplace

Robert Wickman's current company

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Wells Fargo
Wells Fargo
Technology Business Systems Manager | Agile Change Agent
AeroLeads page
13 roles · 38 years

Robert Wickman work experience

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Technology Business Systems Manager – Scrum Master Manager

Current

San Francisco, California, Us

I manage and develop a team of Scrum Masters and Kanban Leads who are responsible for identifying and analyzing business needs, conducting requirement gathering, and defining scope and objectives for companywide/business systems integrated with technology development and infrastructure.

Dec 2024 - Present

Senior Director Of Organizational Transformation And Skills Development

Atlanta, Georgia, Us

Highly experienced Lean/Agile change agent, trainer and coach with over 20 years’ experience in large enterprise wide IT departments in the FinTech industry. Responsibilities include:• Lead the organization's transformation to adopt agile and lean methodologies, including the development of a roadmap, strategy, and implementation plan• Define and implement metrics to measure the success of the agile and lean transformation and technical training programs• Build a global team of Lean and Agile Coaches and trainers • Develop and implement training and development programs that support agile and lean methodologies including establishing a Communities of Practice, a Lean Agile Center of Excellence and Lean Six Sigma and SAFe certification programs• Help align teams into Release Trains and establish a Program Increment development cadence• Develop and implement curated technical training programs by IT role for digital transformation efforts (cloud and emerging technologies including GenAI) • Develop and implement skills development programs for leadership and professional development • Work closely with cross-functional teams to ensure alignment and collaboration across the organization• Drive continuous improvement of agile and lean practices, ensuring that they are tailored to the needs of the organization• Drive continuous improvement of digital transformation practices and technologies through DevSecOps, product ownership and management as well as tooling, ensuring that they are tailored to the needs of the organization• Collaborate with senior leadership

Jun 2023 - Sep 2024

Director Of Agile Transformation

Atlanta, Georgia, Us

Responsible for leading and inspiring change within the organization to drive agile maturity growth and lean thinking across the enterprise. I work with senior managers and executives across the organization to ensure they and their teams have access to training and coaching opportunities to deepen their understanding of Lean and Agile thinking and best practices. I and my team has developed a series of training courses specializing in Agile methodologies including but not limited to Scrum, Kanban, Scaled Agile as well as Lean thinking.Coaches for company goals around Agile Delivery as part of the Delivery Acceleration programSets strategic direction for agile transformation in alignment with 3-5 year plan and monitors and reports on progressCoordinates cost effective training opportunities for Lean thinking, Delivery acceleration and Agile certificationsDevelops and staffs Lean and Agile Coaches to assist teams and departments implementing lean and agile processesProvides expertise and coaching to programs/organizations and or new agile teams/platforms as needed Provides substitute Scrum Masters to assist delivery teams during PTO or other temporary situationsAdapts department plans and priorities to address business and operational challenges including ongoing process to align BTS and business leaders to execute prioritized scheduled projectsSupports continuous learning opportunities through Communities of Practice, Lunch and Learns, Conferences and other resourcesIs Champion of the Agile Guiding Coalition tasked with ensuring software development life cycle (SDLC) processes continue to be reviewed and adapted to best practicesExpands agile processes and best practices across new organizations throughout the enterprise that may be acquired or createdDevelops and monitors agile maturity across teams and organizationsCross-trains traditional Project Managers on Agile methodologies and lean thinking to promote an adaptive PMO

Oct 2020 - Jun 2023

Director, Agile Delivery

Atlanta, Georgia, Us

Responsible for leading and inspiring change within the organization to drive agile maturity growth and lean thinking across the enterprise. Works with senior managers and executives across the organization to ensure the strategic direction aligns with the goals of the executive management team.Responsibilities• Coach for BTS Games and Goals around Agile Delivery as part of the Delivery Acceleration pillar• Sets strategic direction for agile transformation in alignment with 3-5 year plan and monitors and reports on progress• Coordinates training opportunities for Lean thinking, Delivery acceleration and agile certifications• Develops and staffs Scrum Masters and Agile Coaches to assist teams and departments implementing lean and agile processes• Adapts department plans and priorities to address business and operational challenges including ongoing process to align BTS and business leaders to execute prioritized scheduled projects• Champion of the Agile Guiding Coalition tasked with ensuring SLDC processes continue to be reviewed and adapted to best practices• Ensures compliance with audit and other reporting requirements within the agile methodologies• Establishes and nurtures a 'Kaizen' culture of continuous improvement across the BTS organization

Jul 2018 - Oct 2020

Lead Scrum Master

Atlanta, Georgia, Us

Responsibilities include:• Facilitate Lean, Agile and Aspire (Scaled Agile) training sessions• Help grow and evolve custom training library• Provide coaching and mentorship to fellow Scrum Masters and Project Leads• Help to grow and evolve standards and best practices• Embody Scrum values and principles• Reinforce a culture of Lean thinking, Continuous improvement (Kaizen) and Minimum Viable Product as the Team develops solutions• Facilitate collaboration and interactions across Teams to plan, develop, test and release features to various environments• Aggressively remove impediments that block team progress• Honor Global’s Values, Mission and Vision

Apr 2016 - Dec 2016

Lead Scrum Master

Oklahoma City, Oklahoma, Us

Responsibilities include:• Facilitate Lean, Agile and Aspire (Scaled Agile) training sessions• Help grow and evolve Heartland’s custom training library• Provide coaching and mentorship to fellow Scrum Masters and Project Leads• Help to grow and evolve standards and best practices• Embody Scrum values and principles• Reinforce a culture of Lean thinking, Continuous improvement (Kaizen) and Minimum Viable Product as the Team develops solutions• Facilitate collaboration and interactions across Teams to plan, develop, test and release features to various environments• Aggressively remove impediments that block team progress• Honor Heartland’s IT Values of innovation, integrity, excellence and courage

Sep 2015 - Apr 2016

Scrum Master

Oklahoma City, Oklahoma, Us

Responsibilities: Embody Lean and Agile values and principles and reinforce a culture of Lean Thinking and Continuous Improvement (Kaizen). Coach product owners, business analysts, developers, systems administrators and their managers on the concepts of flow, capacity based planning and backlog management. Facilitate project planning, prioritization review and project status meetings Coach team members on task breakdown/WBS principles and other methods of breaking long-duration projects into short duration iterations. (i.e. bring MVP concept to Ops projects). Work with managers and team members to use Kanban concepts to track backlog item aging, task prioritization, keep metrics on task to completion aging, and optimize WIP. Facilitate collaboration and interactions across infrastructure/operations and development teams, fostering a DevOps culture. Aggressively remove impediments that block team progress. Honor Heartland's IT Values of innovation, integrity, excellence and courage. Perform with commitment, accountability, transparency, integrity and partnership. Occasional travel to other Heartland locations.

Dec 2012 - Aug 2015

Senior Business Analyst

New York, Ny, Us

● Partnered with Business Owners to establish product development strategies and definerequirements● Developed user stories, product backlogs, sprint burn down charts, use cases, and otherrelease artifacts● Coordinated testing and implementation of applications such as eDashboard, InterActionReporting, and WISDOM● Developed training curriculum for Business Analysis Centre of Excellence and mentorednew Business Analysts

Sep 2004 - Nov 2012

Senior Business Analyst

Aurum Technology

● Developed product development direction, coordinated testing, and oversawClient/Server banking software applications implementation● Managed a 7-person development team and analyzed client hardware and networkconfigurations● Documented client requests for software enhancements and created releasedocumentation, training guides, and online support resources● Provided on-site user training and product implementation support

1999 - 2003 ~4 yrs

Advanced Business Analyst

Houston, Texas, Us

● Developed, implemented, and managed the Year 2000 test plan and test cases for theGLOBUS banking system● Tested, refined, and implemented GLOBUS Disaster Recovery Plan for Banco Santander● Provided night batch processing on-call technical support and conducted training for bankemployees on system operations

1996 - 1999 ~3 yrs

Personal Banker

Us

1993 - 1996 ~3 yrs
2 education records

Robert Wickman education

Bba, Finance

University Of Wisconsin Oshkosh

Education record

Certified Scrum Master
FAQ

Frequently asked questions about Robert Wickman

Quick answers generated from the profile data available on this page.

What company does Robert Wickman work for?

Robert Wickman works for Wells Fargo.

What is Robert Wickman's role at Wells Fargo?

Robert Wickman is listed as Technology Business Systems Manager | Agile Change Agent at Wells Fargo.

What is Robert Wickman's email address?

AeroLeads has found 1 work email signal at @globalpaymentsinc.com for Robert Wickman at Wells Fargo.

Where is Robert Wickman based?

Robert Wickman is based in United States while working with Wells Fargo.

What companies has Robert Wickman worked for?

Robert Wickman has worked for Wells Fargo, Global Payments Inc., Heartland Payment Systems, Kpmg, and Aurum Technology.

How can I contact Robert Wickman?

You can use AeroLeads to view verified contact signals for Robert Wickman at Wells Fargo, including work email, phone, and LinkedIn data when available.

What schools did Robert Wickman attend?

Robert Wickman holds Bba, Finance from University Of Wisconsin Oshkosh.

What skills is Robert Wickman known for?

Robert Wickman is listed with skills including Business Analysis, Sdlc, Business Process Improvement, Requirements Analysis, Requirements Gathering, Business Process, Business Requirements, and Vendor Management.

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