Directs company operations, medical software strategy development and management, quality standard development, operational policy development, and industry-related business informaticsLeads a team of professionals in conducting cutting-edge research and developing personalized solutions in cognitive augmentation through AI and neuroscienceSuccessfully directed the accomplishment of over 15 projects, introduced 11 government-adopted brain mapping techniques, and implemented innovative brainwave entrainment sessions for both open-loop and closed-loop neurofeedback therapiesDesigned deep-learning driven biofeedback systems that leverage multimodal data analysis to optimize brain function and predict human behaviorServes as a motivational speaker and impact architect, focusing on advancing mental health, enhancing human potential, and driving global impact through cutting-edge technologies and thought leadershipCommitted to making complex neuroscience concepts accessible to the public through articles, speaking engagements, research contributions, and best-selling publications

Collaborated with volunteer organizations, including the Medical Reserve Corps of Illinois (Feb 2021 - Present), City of Chicago Department of Mental Health (Feb 2021 - Present), HELPS International (Mar 2007 - Present), and Rotary International, Cairo, Egypt (Feb 2015 - Present), to provide frontline support and ensure optimal patient careSuccessfully facilitated effective communication between remote healthcare personnel, external suppliers, medical staff, family members, and patients during the COVID-19 pandemic, demonstrating strong adaptability and commitment to patient care in the face of unprecedented challengesWorked with chronically ill or "high-risk" patients, their family/caregiver(s), clinic/hospital/specialty providers, staff, and community resources in a team approach to provide comprehensive careActed as the primary point of contact, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resourcesCultivated and supported primary care and specialty provider co-management with timely communication, inquiry, follow-up, and integration of information into care plans regarding transitions-in-care and referralsCreated ongoing processes for patients and family/caregiver(s) to determine and request the desired level of care coordination support at any given point in timeIncreased patient comprehension through culturally and linguistically appropriate education

* Served as the Chief Medical Scientific/ Specialist for SciSwift LLC on specialized brainwave projects contracted by the United States Department of Defense and United States Special Operations Command.* Specialized in the field of AVS Brainwave Entrainment and innovations/ informatics, further investigating the neuroscientific modalities of regulating sleep and its resulting restorative effects.* Assisted in the preparation of Phase-l/ Phase-ll protocols and methodologies to identify and implement cutting edge technologies for the enhancement of Artificial Intelligence and Machine Learning in order to initiate unexplored restorative sleep technologies.* Collaborated in the production of scientific approaches for solving defense industry-related complex problems, through the use of smart machines, machine learning, advanced computer-aided design algorithms, artificial intelligence, virtual reality, and augmented reality.* Further extended current research on selected methods for sleep optimization/ fatigue management as well as exploring the feasibility of novel and innovative approaches to achieve the objective of our technological pursuit.

Facilitated collaboration between various internal teams, clients, and stakeholders in both the USA and Korea, leading to improved communication and strong relationships that drove project successSupported and advised both internal and external departments in executing clinical research initiatives, resulting in the successful completion of numerous projects within a span of 4 yearsEstablished communicative relationships at RTS International between the Ez-Cast/EZ-Splint physicians, medical development, and marketing teamsExhibited clinical skills and knowledge in patient and client interaction, leveraging expertise in neuropsychology, behavioral health, and brainwave entrainmentUsed clinical and business skills to build a strategy for identifying and growing new business, combining a deep understanding of medical innovations with effective communication and active listening skillsCollaborated with cross-functional teams to develop and implement marketing strategies that effectively communicated the value of medical products to target audiencesProvided valuable insights and recommendations to product development teams based on feedback from physicians and clients, contributing to the continuous improvement of Ez-Cast/EZ-Splint products

Assisted the doctor with patient care and handling, leveraging knowledge of neuropsychology, behavioral health, and brainwave entrainment to provide comprehensive supportSupported customer service concepts, privacy laws, regulations, and practice, ensuring compliance with HIPAA and other relevant guidelinesUtilized knowledge of basic medical terminology and clinic systems to effectively communicate with patients, staff, and healthcare providersSupported medical ICD coding and scheduling, demonstrating strong attention to detail and organizational skillsEstablished and maintained cooperative working relationships with staff and patient clientele, fostering a positive and collaborative work environmentCollaborated with cross-functional teams to streamline office processes and improve patient care, implementing digital health solutions and strategies to enhance efficiencyProvided valuable insights and recommendations to the doctor based on patient feedback and interactions, contributing to the continuous improvement of the practiceDemonstrated strong problem-solving skills and adaptability, effectively managing challenging situations and ensuring smooth office operations

Managed strategy development and execution for complex marketing analysis disciplines, such as segmentation, attitudinal/motivational analysis, concept/copy testing, sales forecasting, response prediction, advertising effectiveness, consumer profiling, customer profitability analysis (lifetime value), media mix modeling, conversion attribution analysis, and ROI measurementInteracted with directors of different divisions to understand the roles and responsibilities of their respective divisions, leveraging strong communication and interpersonal skills to build relationships and gather insightsCreated and executed strategic internal and external communication plans that creatively advanced JSA's reputation and business objectives, utilizing expertise in neuroscience communication and neuromarketing consultingManaged all company client accounts, demonstrating exceptional client relationship management skills and a deep understanding of their unique needs and goalsNegotiated print media rates, positioning, and innovative added value programs, leveraging strong negotiation and problem-solving skills to secure the best possible outcomes for clientsDeveloped and maintained account strategy plans for managing clients through the buying process, as well as identifying new revenue opportunities, applying a strategic mindset and a keen understanding of market trends and client needsDeveloped, managed, and delivered target market packages to a list of new and prospective clients, showcasing strong project management and communication skills to effectively convey value propositions and drive business growth