• Manage Employee Relations inbox through Outlook.• Update, manage and track Corrective Action Forms in UKG employee profiles.• Manage, track and respond to Unemployment Insurance claims.• Manage Tango funds for employee anniversaries process. • Complete other projects as required.

• Coordinated with Technology and HR recruitment team to find times and properly schedule interviews for potential candidates. (Typically, 8-12 interviews scheduled on a busy day).• Employment and offer letter generation via the Workday Applicant Tracking System (ATS) (Offers took precedence and there would normally be 3-5 offer requests per day).• Ensured adherence to I-9, E-Verify, and onboarding processes within specified deadlines.• Assisted in orchestrating the migration from Excel to Smartsheet for project tracking, resulting in a 25% increase in team productivity due to improved collaboration and streamlined processes. • Optimized recruitment process by organizing and analyzing candidate data using Excel (PivotTable, Vlookup); streamlined candidate evaluation process and reduced time-to-hire by 20%.• Championed cross-departmental efforts to optimize processes and foster collaboration, resulting in a 15% increase in productivity. • Process candidates and send background checks through People Fluent. • Engineered a systematic approach to candidate management, leveraging People Fluent for background checks, cutting processing time by 50% and boosting HR efficiency by 30% annually.

• Advised customers on product selections tailored to everyone’s needs, resulting in a 20% decrease in return rates and a 10% boost in customer loyalty. • Expert knowledge of healthcare products. • Consolidated inventory and handle shipments accordingly. • Demonstrated a high level of integrity by managing the daily cash register and customer accounts ensuring closing balances are accurate. • Planned and executed onboarding strategy for new hires, integrating product knowledge and sales techniques, leading to a 15% increase in customer satisfaction scores and a 20% boost in store revenue within 3 months.

• Spearheaded talent acquisition efforts by utilizing LinkedIn Recruiter, Monster, and CareerBuilder to identify, engage, and recruit top talent for specialized IT software, engineering, and analyst roles.• Expert in IT Software vertical.• Proficient with Bullhorn.• In-depth knowledge of Microsoft Outlook.• Full Life Cycle recruiting.

• Contacted existing customers to inform them about new products and upgrades to their current plans. • Generated additional sales, exceeding sales goals. • Communicated in a polite and courteous manner. • Asked questions to understand customer requirements and close sales.