Robert Williams Email & Phone Number

Milwaukee, Wi, Us

United States

Brookfield, Wisconsin, United States

• Source and recruit over 400 candidates for open coach positions.• Conduct interview process to select the right coaches for each age specific group.• Provided training for coaches.• Supervise weekly meetings with other directors.• Schedule games.• Run soccer summer and winter programs.

Cedarburg, Wisconsin

• Screen candidates for open coaching positions.• Participate in hiring and onboarding process for coaches and staff.• Plan and Run Practices • Schedule Games for all three levels• Hire and Train Coaches• Establish relationships with players

Milwaukee, Wisconsin, United States

• Develop pricing strategies with upper management and the sales department.• Monitor the market for price fluctuations.• Ensure employees follow established pricing policies• Corroborate store signage to be in line with pricing strategies.• Create and execute product and application specific training programs to representative networks, new and existing end-user customers.• Execute learning and professional development strategies across the organization. • Train employees on functions of our operating services as well as our customers on processes.

Provided support services to our clients specifically regarding their IT needs. Answered incoming phone calls from clients, scheduled technicians to go onsite to work with clients to ensure their systems stayed up and running. Produced weekly and monthly reports analyzing our client’s interactions with our company. Assisted with managing a team of 5-6 technicians.

Glendale, Wisconsin

Academy and Program DirectorDevelop a curriculum that supports the clubs mission and best practices. Hire coaching staff. Develop academy coaches and players. Communicate effectively with the club, parents, coaches via email, telephone, and in person communication. Work on game schedules, & play dates for Academy teams with Director of Soccer Operations.

Greater Milwaukee Area

Program CoordinatorThe Program Coordinator was responsible for scheduling training programs. Also I coordinated travel arrangements for our trainers to travel to and from programs. In addition the I entered new participants into our database and sent them to participants.

Greater Milwaukee Area

Operations AssociateProvided “Outrageous Customer Service” to both internal and external customers.Supported the sales process for a team of over 200 sellers, gathering information from ourknowledge base and supplier base to fulfill requests. Drove supplier compliance through the use of escalation and contract enforcement. Initiated process improvement strategies to maximize supplier and internal efficiencies andanalyzed reporting to find trends in request types in order to maximize productivity. .

Community Education And Engagement

Masters, Administrative Leadership, 3.95 Gpa