Robert Williams Email & Phone Number

Uniqlo 5Th Avenue Global Flagship Store - Men’S Department

• Collaborated with supervisors, managers, team members to identify issues on the sales floor, implementing solutions, and provided comprehensive follow-ups with all staff members.• Trained new store staffs on company’s basic policies and customer service in accordance to company regulations and standards. •Trained new store staff on the use of POS systems by following the company’s standard cash wrap procedures.• Lead a small team to focus on driving sales for the company's top 10 selling products and core products to customers while providing world-class customer service.• Performed opening & closing operations of POS systems.

Uniqlo 5Th Avenue Global Flagship Store - Men’S Department

• Provided world-class customer service by engaging with customers on the sales floor using the company’s 6 standard phrases and with a sense of urgency• Performed / assisted in tasks given by supervisors and managers• Assisted in sales floor layout changes based off store manager directions• Performed back of house related tasks such as not limited to: product replenishment and box organization and tidiness• Performed customer transaction through the use of POS systems by following the company’s standard cash wrap procedures

Helped organize events on campus for my colleges chapter ie food drive Helped organize voter registration events on campus.Attended several NYPIRG conferences, collaborated with other college students from different chapters.Project Leader of the Consumer Protection project. Surveyed local business on employment credit checks if they used this practice in the hiring process

Served as Senator /Alternate in a CUNY wide student government as one of four students who represented queensborough community college . Elected to the ethics committee.

-Assisted with all aspects of NSOAR including check-in, setting up orientation/advisement rooms, delivery of registration materials, and addressing students’ questions and needs. -Provided assistance with various Technology Workshops for incoming freshman/transfer students

Attended Student Senate meetings as apart of Student Government.Served as chairperson of the meetings during the absence of the Executive Vice President and the President Pro temp-ore

Criminal Justice/Police Science

Activities and Societies: CUNY University Student Senate (USS), Delegate New York Private Interest Research Group (NYPIRG), Intern.

High School Diploma, Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Hillcrest Student Government, Humanities Student Council. Humanities Student Government