Robert Williams Email & Phone Number

Liverpool, Gb

- Responsible for establishing and agreeing the design and architecture of infrastructure cloud solutions and E2E recommendations with Software Development, Data, Security, Projects, QA and DevOps teams to ensure they are fit for purpose and aligned to architecture.- Responsible for running cloud estates as efficient and most cost effective with regular cost management and budget exercises.- Adherence to enterprise standards and best practice models.- Setting best practice models on cloud infrastructure deployments.- Working with stakeholders across the business to understand requirements to a project or solution to put forward a design.- Ensuring technical solutions are correctly designed and implemented to log/monitor/alert infrastructure and application performance.- Ensuring user, customer, system, network and data security is considered as paramount in every design and is seen to be implemented and auditable

- SME for technologies within infrastructure as well as business projects requiring technical guidance and support.- Promoted technical excellence within the team ensuring the highest level of quality and leading knowledge transfer of new solutions into the team.- Participated in technical evaluation of products within the business and participated in the deployment and implementation of infrastructure technologies.- Participated in the design of best of breed solutions, using industry best practices.- Led capacity planning exercises across infrastructure platforms using load testing plans and tools.

Manchester, England, Gb

- Lead for VMware, Veeam Backup and Replication, storage, and disaster recovery across the business and singular point of contact for any faults, issues, updates & upgrades.- Upgraded the VMware infrastructure from 6.0 to 6.7d and completed multiple rebuilds and implementations of ESXI and VCSA.- Manage and support the Citrix VDI infrastructure including Delivery Controllers, Store Fronts, NetScaler’s, Profile Servers, Provisioning Servers, and Licencing Servers.- Lead for ending contract with the managed service provider and in-housing infrastructure.- Lead for new Disaster Recovery implementation and carry out testing of DR on a quarterly basis.- Lead Engineer to stand-up brand-new file servers and set-up of DFS name spacing for the businesses redirected folders.- Researching and identifying the most appropriate options for the delivery of infrastructure.- Managing the deployment, maintenance, and upgrade paths of the infrastructure.- Worked closely with the Infrastructure Specialist to form plans for the infrastructure roadmap.

Warrington, Cheshire, Gb

- Resolving help desk issues including troubleshooting hardware and software issues.- Involved in managing VMware infrastructure.- Involved in incident management for IT Services.- Creation of virtual machines to support the growing environment along with maintaining core services.- Perform user administration duties daily.- Developed guidelines and upgrade techniques for new operational procedures for the support of databases, hardware systems, operating systems software, network systems software, security and client server systems.

Gb

- Maintained open-source tools for modelling architectures that use SystemC.- Helped develop models and tools that could be used with independence of vendor.- Managed and organised projects.- Managed and orchestrated virtual environments using QEMU.- Ensured that a maximum robust design was developed.- Worked alongside partners such as Western Digital, Lauterbach & Coseda.