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My mission is defending the security of global enterprises against cyber threats – but I don’t just lead teams in detecting and responding to attacks – I’m focused on ushering in new ways of thinking about and managing cybersecurity to proactively anticipate and prevent system breaches. I keep a pulse on emerging threats across the threat and business landscape... We all know that sophisticated cyber attackers are continually changing things up, and that drives me to keep companies at the top of their game in cyber defense through robust security capabilities and strategies.At the same time, I’m always optimizing security operations, because without clear processes, standardized procedures, and qualified teams to execute, security strategies are just ideas on paper amid chaos. My career is dotted with multiple achievements in accelerating incident detection, resolution, and recovery, as well as advancing team effectiveness by overhauling operations. KEY WINS• Transformed Capgemini’s Managed Detection and Response service offering and established sales enablement, which led to 100% growth of the client base.• Turned around Leidos Cyber’s global Managed Security Operations.• Increased client retention and drove the net promoter score from 19 to 47 at FireEye, Inc. (FEYE) for its Managed Detection and Response service.• Accelerated Marriott International’s recovery from malware events and saved millions of dollars in recovery costs. ENTERPRISE SECURITY SUCCESS FORMULAAnalysis + Strategy + Action Plan + Execution LEADERSHIP APPROACHPACE: People, Accountability, Client Focus, Excellence KEY TALENTSInformation Security Strategy • Threat Intelligence • Vulnerability Management • Security Incident Response Cyber Defense • Strategic Planning • Program Management • IT Consulting • Global Team Leadership • Risk ManagementProject Management • Training, Coaching & Mentoring •Analytical Skills • Problem-Solving • Continuous Improvement
Deepwatch
View- Website:
- deepwatch.com
- Employees:
- 305
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Executive Vice President Of Global Cyber OperationsDeepwatchWashington, Dc, Us
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Vice President Strategic OperationsBinary Defense Mar 2024 - PresentStow, Ohio, Us -
Vice President Of Security OperationsBinary Defense Sep 2022 - Mar 2024Stow, Ohio, Us
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Senior Director, Managed Security Services │ Prior Security Director, Managed Detection & ResponseCapgemini Apr 2022 - Jul 2022Paris, France, FrTapped to serve as Senior Director of Managed Security Services in charge of MDR, Security Engineering, Insider Threat, Network Operations, and Compliance where I'm focused on demonstrating the value of security to business agendas. -
Security Director, Managed Detection And Response At Capgemini CyberCapgemini Apr 2019 - Apr 2022Paris, France, FrBrought in to drive next-level growth in the MDR business, an offering I transformed in a prior role, I lead the MDR team in partnering with key client executives to maximize their cyber protection so they can focus on running their companies. I manage the MDR practice strategy, operations, and the end-to-end client lifecycle. At times, I also advise on strategies for winning client business for other security services to maximize our organization’s client coverage. Fueling 100% growth in the client base in 18 months, I continually optimize service delivery best practices, processes, and procedures for proactive threat and vulnerability identification, analysis, incident response, and mitigation. I triggered explosive business growth by building out a sales enablement function to better equip our deal teams for success in communicating the MDR story and value proposition.
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Manager, Managed Detection And Response – Leidos Cyber, Inc. (Acquired By Capgemini)Leidos Cyber, Inc. Apr 2018 - Apr 2019Challenged to turn around the global Managed Security Operations practice, I leveraged a methodical process to bring order to chaos and deliver a profitable, competitive practice. My transformational leadership covered everything from revamping the operational strategy and reimagining the MDR program to bolstering team impact through realignment, coaching, and mentoring. Through a strategy focused on people, processes, and technology, I positioned the global Managed Security Operations organization for growth, enabled scalability, brought performance to within SLAs, and achieved 100% client retention. I developed the MDR service offering into an intelligence-driven, high-touch, consultative solution for which we expanded multiple accounts and scored high in On-Time and Above Client Expectations (OTACE). I implemented Cyber Kill Chain and MITRE ATT&CK frameworks, shaped a Community Immunity Program, and developed scalable client engagement models. -
Director Of The Americas, Fireeye As A Service (Faas)Fireeye, Inc. Nov 2015 - Feb 2017Milpitas, California, UsFaaS is a managed detection, investigation, and response service. I headed the Americas FaaS strategy and programs, including 2 Security Operations Centers, a 75-member, cross-functional team, and service across 200+ customer accounts. Consistently elevating customer retention, I established a client renewal process that increased early and on-time renewals, engaging economic buyers and proactively eliminating issues through quarterly check-ins and countdown procedures. -
Senior Manager, FaasFireeye, Inc. Mar 2014 - Nov 2015Milpitas, California, UsAfter FireEye acquired Mandiant, I was chosen to engineer a client-focused FaaS engagement model and steer service delivery, leading 15 senior security analysts and threat assessment managers. The new engagement model raised the FaaS NPS soared up 28 points in just over a year through the dedicated team of technical engagement managers I established to navigate clients through steps and drive low-cost quick wins.
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Manager, Managed Detection And Response, North AmericaMandiant Jan 2014 - Mar 2014Mountain View, California, UsMandiant was acquired by FireEye not long after I joined the company, so I was only in the role a short time before being promoted into a senior management role. I was recruited by Mandiant to lead its Managed Defense team for North America. -
Director, Enterprise Security OperationsHilton Worldwide Mar 2013 - Jan 2014Mclean, Va, UsHilton Worldwide hired me to fortify the global operations security posture, and I managed an outsourced global Security Operations Center (SOC), vulnerability management, and the Incident Response Team. With a PCI audit assessment fast approaching, I centralized and automated global vulnerability management by deploying Qualys, a critical move in enabling no significant findings and a passing audit and generating substantial financial and labor savings. I also defined and documented Qualys processes and procedures for the user base. -
Manager, Security Operations CenterMarriott International Oct 2010 - Mar 2013Bethesda, Md, UsI established and managed Marriott’s 24x7 global Security Operations Center, including operational processes, procedures, metrics, and scorecards. I provided executive-level reporting and briefings on operational security. Drastically accelerating recovery from malware events, I outlined the Rapid Malware Response Process for high-severity malware breakouts, from event detection and analysis through containment and remediation. For faster suspicious file identification and submissions to the antivirus vendor, I developed and deployed a System Information Collection Tool (SICM), now the company’s go-to tool for managing corporate malware events. I assisted in a U.S. Secret Service investigation into a security breach, providing an incident timeline, breach diagrams, and SOC “ground zero” computer identification. -
Incident Manager (Promoted From Lead Network Analyst), 2008 – 2010Marriott International Feb 2008 - Oct 2010Bethesda, Md, UsIn charge of incident management operations and team, I drove the handling of critical system incidents. While in the role, I also trained and mentored global Network Operations Center staff on incident management. By creating and delivering an incident management training program for Network Operations Center staff worldwide, I was instrumental in propelling IT incident handling SLAs from 87% to 99%. I implemented ITIL methodology, which boosted service quality. Members of the executive leadership team often praised my ability to advise on critical incident impacts on revenue, customers, and company reputation.
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Manager: Distributed Information SystemsPg&E National Energy Group Jan 1999 - Feb 2004Oakland, California, UsPromoted following PG&E Energy Trading & Gas Transmission acquisition to direct team of 23 technical professionals, with oversight spanning IT infrastructure; mentored and trained staff; developed and reported system and call center metrics; maintained customer expectations, ensuring corporate success -
Operations Specialist 2Nd Class, Enlisted Surface Warfare SpecialistUnited States Navy Jun 1988 - Jun 1996Washington, Dc, UsObtained Surface Warfare designation pin and awarded Joint Service Commendation Medal, Sailor of the Quarter, Kuwait Liberation Medal, National Defense Medal, Saudi Arabia Kuwait Liberation Medal, two Good Conduct Medals and Southwest Asia Service Medal during tenure. Cleared for Top Secret SCI (inactive).
Robert Willis Skills
Frequently Asked Questions about Robert Willis
What company does Robert Willis work for?
Robert Willis works for Deepwatch
What is Robert Willis's role at the current company?
Robert Willis's current role is Executive Vice President of Global Cyber Operations.
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What is Robert Willis's direct phone number?
Robert Willis's direct phone number is +174047*****
What skills is Robert Willis known for?
Robert Willis has skills like Security, Information Security, Information Technology, Itil, Network Security, Information Security Management, Networking, Management, Incident Management, Leadership, Computer Security, It Infrastructure Management.
Who are Robert Willis's colleagues?
Robert Willis's colleagues are Venkata Vikas Pandilla, George Vorachak, Jesse Shreve, Deepak Kumar, Steriane Tchemy, Jack Truax, Christine Lopresti.
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