Robert Wolfram Email & Phone Number

Avon, Oh

Cleveland/Akron, Ohio Area

• Manage multiple accounts totaling more than $3 million in annual sales. On target to grow accounts $500,000 in 2015.• Territory Management: I am responsible for a sales region that covers multiple states. I make monthly sales visits to current and prospective customers, building new relationships with buyers and strengthening relationships with existing clients.• Cold calling customers, both over the phone and in person, to prospect for potential clients and set up sales meetings when out in the field.• Perform day-to-day operations (PO entry, purchasing duties, etc.) of multiple accounts, which gives me working experience in the full sales cycle.• Work in conjunction with multiple groups (i.e. purchasing, quality control, secondary processors) in order to follow/create a process of obtaining material and providing to customer’s specifications.• Work with customers to resolve issues with product. Discover what exactly the issue is, how/why the issue happened, outline steps to prevent or limit issue from arising in the future.

• Finished 2012 in the top 15% of all sales associates in the region for growth category.• Was a leader of a B2B sales team in which I worked closely with many companies in order to custom fit wireless solutions such as cloud based services, tablet use, and wireless hotspots to promote higher efficiency of employees.• Developed an ability to explain complex technical solutions to individuals with little to no technical background. This included giving visual demonstrations and running workshops in order to acquaint the customer with the product.• Participated in every aspect of customer service on a daily basis. I not only sold the customer the product but I set up the product, demonstrated how to use the product, and followed up with customer to make sure they were happy with the product.